If you’ve come across the website “Jollyhola” while looking for affordable eyewear, it’s essential to be cautious. This blog post will shed light on why Jollyhola is not a trustworthy online store and what you should do if you’ve already made a purchase.
We’ll delve into the details of these fashion-forward shades, their features, and customer reviews to help you make an informed decision before making a purchase.
Table of contents
The Jollyhola Sunglasses Collection
The website offers a wide range of sunglasses for both men and women, featuring various styles such as aviator, cat eye, oversized, square, and more. The brand prides itself on creating sunglasses that are not only fashionable but also provide essential UV protection for your eyes, making them a must-have accessory for any season.
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Product Details
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The Jollynova.com N7128 sunglasses are a perfect example of the brand’s commitment to style and eye protection. These sunglasses boast the following features:
- Designed by professional Italian designers and manufactured with high-quality aluminum.
- Equipped with UV protection factor of 400, ensuring intense sunlight protection.
- Comfortable fit with two stainless steel spring hinges, offering a tension-free experience .
- Bundled with a leather case, Jollynova bag, polishing cloth, and label certificate, providing added value to the purchase .
- Available in a variety of elegant colors, including Gold Brown, Black Gray, Gold Gray, Gun Gray, and Silver Gray.
Source: jollyhola.com
What Are Customers Saying About Jollyhola.com?
Based on the reviews on Trustpilot, customers have expressed varying opinions about Jollyhola sunglasses. Here’s a summary of what customers are saying. With a Trustpilot score of 2.1 out of 5, based on 133 reviews, it’s clear that the website has room for improvement. While 27% of reviewers gave a 5-star rating, a concerning 58% rated them with just 1-star. This disparity in customer satisfaction raises red flags about consistency and reliability.
- It is a scam. I bought a BARCUR sunglasses by an advice on Instagram. They were fake ones!! I’m trying to return it and get my refund and it’s going been difficult. They ask me to pay the return fees.
- I have ordered sunglasses and not even an order acknowledgement email. I can see the money taken out of my account but no communication. Reading others review makes me think this site is a scam and the earlier it is dealt with the better or the regulatory services may be seen as accomplices.
- Scam. It’s a scam. Don’t buy them. They’ll send a tracking number and you’ll watch it “track” out of China. But then nothing will arrive. They’ll say it’s sent somewhere else or, as in my case, that the address doesn’t exist. Of course it exists. I live there.
- PLEASE do not waste your money. This is a scam. After learning the hard way, I dug into this company and this scam is far-reaching and is operating under many, many, many different “companies.” Beware of Mokicon, Fashion Lulus, Americtops, Hoodiesin, Erenmall, Sweater Nova and many more. Steer very clear of this company and its counterparts. Do research first and not after you were scammed like me. Source
Pros And Cons
PROS:
- Stylish Designs: Customers appreciate the trendy and varied styles available.
- Affordability: The sunglasses are reasonably priced, making them accessible to a wider audience.
CONS:
- Customer Service Issues: There are reports of poor customer service and difficulties in communication.
- Delivery Problems: Non-delivery of products is a common complaint among customers.
- Return and Refund Challenges: Customers have faced issues with the return process and obtaining refunds.
- Product Authenticity: There are concerns about the authenticity of the products received.
Is Jollyhola Legit Or a Scam?
Based on the information gathered from various sources, including Trustpilot reviews and Better Business Bureau, it is evident that there are significant concerns about Jollyhola’s business practices, indicating that it may be a scam.
Customers have reported issues such as receiving incorrect items that did not match the descriptions on the website, difficulties in obtaining refunds for returned products, lack of communication from the company regarding orders, and unresponsiveness to customer inquiries. Moreover, there are signs suggesting a trend where negative reviews might be getting denied, which makes the positive reviews on the website seem less genuine.
Additionally, the unavailability of verified details and the presence of unresolved negative reviews further underscore the questionable nature of Jollyhola’s operations. Therefore, based on the documented experiences and lack of satisfactory resolution, it appears that Jollyhola.com may not be a reliable or trustworthy company, potentially indicating deceptive or fraudulent practices.
Social Media Presence
Jollyhola’s low social media engagement and absence on platforms like Facebook and Instagram raise concerns about its legitimacy.
Shipping And Refund Policy
Shipping Policy
- Free Shipping: Orders over $39.99 in the United States are eligible for free shipping, which takes 7 – 20 business days.
- Standard Shipping Fee: For orders under $39.99, a shipping fee of $5.99 is charged in the US and $7.99 for other standard deliveries.
- Processing Time: Orders require a 2-5 days processing period before shipping.
- International Shipping: Products are shipped directly from factories in China, which may result in longer international transportation times.
- Non-Arrival: If a package does not arrive within 30 days, customers must contact customer support within 30 days after the order was placed for a resolution.
Refund Policy
- 60-Day Guarantee: Items cannot be returned after 60 days from delivery or 90 days after shipment if the delivery date cannot be traced.
- Damaged or Incorrect Items: If items arrive damaged, different, or not working, customers cannot contact Jollyhola.com for a refund or replacement after 60 days, even with a photo or video of the issue.
- Return Shipping Fee: Jollyhola does not cover the return shipping fee for returns due to personal issues. Customers must pay for return shipping even if the product is damaged, different, or not working.
- Refund Processing: Customers may not be notified promptly of the approval or rejection of their refund once a return is received and inspected. Approved refunds may take longer than expected to be processed.
Conclusion
In conclusion, Jollyhola is a scam website, and engaging with it poses significant risks. It’s crucial to steer clear of such websites to protect your money and personal information. Jollyhola.com sunglasses may not provide the promised fashion statement or reliable UV protection for your eyes.
Tips For Secure Online Shopping on New Websites
- Research the Website: Always research a website’s reputation and customer feedback before making a purchase.
- Check for Secure Connections: Look for secure website connections indicated by “https” and a padlock symbol.
- Read Customer Reviews: Gauge the website’s reliability and product quality by reading customer reviews.
- Understand Return and Refund Policies: Familiarize yourself with the website’s return and refund policies before completing a purchase.
- Use Secure Payment Methods: Opt for secure payment methods offering buyer protection, such as credit cards or trusted online payment services.
- Protect Your Personal Information: Only provide necessary details during the checkout process to safeguard your personal information.