With an overall score of 37, the rating suggests an average satisfaction level among customers. While the brand has received positive feedback, particularly for its cute designs and easy ordering process, the presence of some negative reviews, especially concerning sizing and quality issues, indicates room for improvement. Potential customers may consider exploring the brand with caution, taking note of both positive and negative experiences shared by others.
Brand Info:
Brand Name: Artssus
Offering Products: Trendy graphic tees, sweatshirts, crochet art cozy knit sweaters, art-inspired graphic cozy sweaters, art print long sleeve t-shirts, art oil painting earrings, cozy hoodies, casual pullovers, rectangle pendant earrings, color-block printed sweatshirts, and more.
Prices: Range from $1.99 to $28.99
Sale: Free Shipping for Orders Over $69+, Extra 10% off with code: ARTS, and various discounted prices on individual items (e.g., Save $24.01, Save $25.01).
Super cute sweaters and sweatshirts! Easy ordering and payments. Excited to receive my order!
Top 4 Star Review on Trustpilot:
by:
Not Found
Top 3 Star Review on Trustpilot:
by:
Not Found
Top 2 Star Review on Trustpilot:
by:
Not Found
Top 1 Star Review on Trustpilot:
by: Samantha
Sweater looked great online, but the neck hole was too small. Received a 15% discount for another purchase as a response to our complaint. Unhappy with the quality and fit.
Trustpilot stats indicate a 3.5 rating with 60% five-star reviews and 40% one-star reviews. The brand is unclaimed on Trustpilot.
Overall, customer satisfaction seems mixed, with positive feedback on cute designs and ease of ordering, but negative comments regarding sizing and quality issues.
Sitejabber Score: 0
BBB Score: 0
Facebook Score: 0
Instagram Score: 0
Youtube Score: 0
Tiktok Score: 0
Artssus Red Flags
Missing Contact Information: The absence of a brand phone number and address raises concerns about the brand’s transparency and accessibility.
Social Media Absence: The lack of Facebook and Instagram presence, including URLs, followers, and reviews, raises questions about the brand’s online engagement and customer interactions.
YouTube and TikTok Information Missing: The absence of YouTube and TikTok details, such as URLs, subscribers, videos, and likes, suggests a lack of multimedia engagement, potentially limiting the brand’s reach and influence.
Trustpilot Ratings: The missing Trustpilot ratings for four, three, and two stars may indicate a lack of transparency regarding varying customer experiences.
Sitejabber and BBB Information: The absence of Sitejabber and Better Business Bureau (BBB) details, including URLs, ratings, and reviews, raises concerns about the brand’s reputation and customer satisfaction.
Overall Lack of External Validation: The cumulative absence of various external validations, including social media metrics and review platform information, signals potential caution for prospective customers evaluating the brand’s legitimacy and reliability.
Considering these red flags, potential customers are advised to exercise caution and conduct thorough research before engaging with the artssus brand. The lack of essential contact information, social media presence, and external validations may impact the brand’s credibility and reliability in the eyes of consumers.
Final Thoughts
Artssus appears to have a mixed reputation, with a Trustpilot rating of 3.5 and a significant number of one-star reviews. The absence of essential information, such as the brand’s foundation date, owner details, and lack of external validations on platforms like Sitejabber and BBB, raises concerns about the brand’s legitimacy. Exercise caution and consider further research before making any purchases.
Tips for Secure Online Shopping on New Websites
Research the Website: Before making a purchase, investigate the new website’s legitimacy, check for reviews, and ensure it has essential contact information.
Secure Payment Methods: Use secure payment options, such as credit cards or trusted payment gateways, to protect your financial information.
Check for HTTPS: Ensure the website has a secure connection by looking for “https://” in the URL and a padlock icon in the address bar.
Read Return Policies: Understand the return and refund policies to be aware of your rights in case the purchased items don’t meet your expectations.
Keep Software Updated: Regularly update your browser, antivirus, and operating system to defend against potential security vulnerabilities.
Use Strong Passwords: Create strong, unique passwords for your online accounts, including the one used on the new shopping website.
Avoid Public Wi-Fi: Shop on secure networks to prevent unauthorized access to your personal and financial information.
Review Privacy Settings: Check and adjust your privacy settings on the website and in your browser to control the information you share.
Keep Confirmation Emails: Save order confirmation emails and receipts as proof of purchase and for tracking purposes.
If you have experience with Artssus, please share it below to help other shoppers.
