Felicegals, an online jewelry store, has been garnering attention for its exceptional customer service and quality products. Let’s dive into what customers are saying in their reviews.
Table of contents
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What Is Felicegals?
Felicegals is a reputable online retailer specializing in exquisite jewelry, catering to various occasions and preferences. Their product line includes:
- Bridal Sets: Impeccably crafted sets designed to symbolize eternal love and commitment.
- Engagement Rings: Stunning rings crafted to capture the essence of everlasting love and devotion.
- Moissanite Rings: Rings featuring moissanite gemstones renowned for their brilliance and beauty.
- Wedding Bands: Symbolic bands crafted to seal the bond between partners for a lifetime.
- Diamonds: Timeless pieces featuring dazzling diamonds, perfect for any special occasion.
- Collections: Curated collections of jewelry, offering a wide range of styles from vintage-inspired to modern classics.
- Gifts: Exquisite gifts crafted to celebrate life’s special moments and milestones.
Domain Information
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- Domain Name: felicegals.com
- Registrar: Registered with a reputable registrar (specific registrar details not provided)
- Creation Date: 2020-05-07
- Expiration Date: 2024-05-07
- Registration Status: Active
- Owner: Information about the owner not provided
- IP Address: IP address not provided
- Server Location: Location of the server hosting felicegals.com not provided
Price Range Of Felicegals
- Diamond Jewelry: Prices start from around $299.00 for items like the Stimulated Diamond Halo Drop Earrings, and can go up to $3,999.00 or more for more elaborate pieces1.
- Engagement and Bridal Sets: You can find engagement rings and bridal sets starting at approximately $1,299.00, with options like the 1.5ct Signature Pear Vintage Ring Set2.
- Best Sellers: Popular items such as the Unique Kite Cut Moss Agate Leafy Bridal Ring Sets start from $1,399.00.
Felicegals Reviews: What Are Customers Saying About Felicegals?
Customers have shared their experiences with Felicegals, and the feedback is Mosstly overwhelmingly positive. While most reviews are positive, it’s important to note that some customers have faced issues. One such incident involved a diamond falling out of a ring.
Here are some of the Felicegals reviews
Positive Reviews
- They have been so incredible to work with! I was a typical husband-to-be and didn’t quite get all the details right. They have gone above and beyond by ensuring my order was correct and being responsive and helpful throughout the whole process.”-By Zach Bland.Source
- Not only do they have wonderful looking gems and rings, but they have great customer service to! I needed to change the cut of a gem a few days after I made an order and they were able to adjust it.”-By C M
- The customer service has been amazing. The ring is beautiful and my Fiance loves it.”-By Tyler Knight
Negative Reviews
- Cannot choose white gold or choose payment method. Only wants to take paypal. Very sketchy. Only email customer service. Probably an internet scam.”-By Kirkwood Gillespie
- Received a plastic ring after paying close to 1000$ for a moonstone wedding set. The customer service said they sent it to the wrong location and asked me to send what I received to another customer and that customer was supposed to send me the ring I ordered. I refused and asked to send it back to the company for a refund. They gave me the address of a family practice medical clinic in Mississippi to send it back to. This is a scam. The positive reviews are fake. Do not order from this company. They will steal your money and send you a cheap plastic ring.”-By Devin Harrison
Pros And Cons
PROS:
- Customization
- Quality Service
- Timely Delivery
- Positive Feedback
CONS:
- Rare Issues
Is Felicegals Legit Or a Scam?
Based on the information available, Felicegals appears to be a legitimate online jewelry store. It has a high rating of 4.8 on Trustpilot with many customers expressing satisfaction with their purchases. Felicegals has a 100% trust score on scamadviser, indicated that Felicegals.com is safe to use and not a scam.
Return Policy Of Felicegals
Felicegals offers a 30-day hassle-free return policy. If you need to return an item, you should contact them first at their support email to receive instructions on how to proceed. A refund will be issued, but it will be minus any shipping and restocking fees.
The restocking fees are 30% of the order. It’s important to note that some customers have reported difficulties with the return process, so it’s advisable to get detailed instructions from their customer support before returning any items. For the most accurate and current information, it’s best to check directly with Felicegals’ official return policy on their website.
Frequently Asked Questions
What is Felicegals?
Felicegals is an Alabama-based jewelry brand known for creating quality custom pieces with a blend of traditional and vintage styles.
Why choose Felicegals for jewelry?
They offer unique customization options, ethically sourced gemstones, and a commitment to craftsmanship and customer satisfaction.
How can I customize a ring with Felicegals?
You can choose different center stones, alter ring details, and even request engravings to personalize your jewelry.
Are Felicegals’ gemstones ethically sourced?
Yes, Felicegals claims to source their gemstones ethically, ensuring responsible and sustainable practices.
Does Felicegals offer payment plans or financing?
Felicegals provides options for payment plans and financing to make purchasing easier for customers.
What is Felicegals’ shipping policy?
They offer discreet packaging and ship both domestically and overseas, with policies in place for timely delivery.
How long does it take to receive a ring from Felicegals?
The time to receive a ring varies, but Felicegals aims to deliver promptly and provides order tracking for customers.
Does Felicegals offer a warranty on their products?
Yes, they provide a warranty, ensuring the quality and longevity of their jewelry.
How can I contact Felicegals customer support?
Customer support can be reached through their website for any order-related queries or general inquiries.
Shop Securely Online
- Research Before You Buy: Research the website’s reputation and customer reviews before making a purchase.
- Look for “https”: Make sure the website’s address bar shows “https” and a padlock symbol, which indicates a secure connection.
- Read Reviews: Customer reviews can help you gauge the website’s reliability and the quality of their products or services.
- Understand Return Policies: Before buying, read the website’s return and refund policies carefully.
- Secure Payment Methods: Use secure payment methods like credit cards or trusted online payment services that offer buyer protection.
- Protect Your Information: Only provide the necessary details during checkout, and avoid sharing any extra personal information.
Final Thoughts
Felicegals has established itself as a trusted name in custom jewelry, with reviews consistently praising their quality, service, and unique designs. Felicegals.com has an average to good trust score, indicating that it is likely a legit and safe website to use.