Trust Score
November 25, 2023
With an overall score of 50, the brand’s performance falls in the average range. While some customers express satisfaction with product quality, there are notable concerns regarding shipping delays and communication issues. Potential customers may consider this brand cautiously, weighing the positive aspects against the reported challenges.
Brand Info:
- Brand Name: Footwearmerch
- Offering Products: Crocs Crocband Clogs Shoes featuring designs inspired by Cristiano Ronaldo CR7, The Grinch Movie, Philadelphia Eagles NFL, Teenage Mutant Ninja Turtles Movie, One Piece Anime, Lionel Messi Football Soccer, Lilo And Stitch, Suicideboys Music, Taylor Swift, Philadelphia Phillies MLB, and Mcdonald
- Prices: $44.95 for each pair of Crocs Crocband Clogs Shoes.
- Sale: 10% off with the code “FOOT10” during the Black Friday Sale.
- Brand Owner: Not Found
- Established in: Not Found
- Phone: +44 7537 103188
- E-mail: support@footwearmerch.com
- Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
Trustpilot Score: 46
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- Trustpilot URL: Trustpilot Link
- Trustpilot Reviews: 55
- Trustpilot Rating Level: Poor
- Trustpilot Rating: 2.3
- Trustpilot is Claimed: Claimed
5 Star Reviews
4 Star Reviews
3 Star Reviews
2 Star Reviews
1 Star Reviews
Top 5 Star Review on Trustpilot:
by: Jennifer Foxwell
Jennifer Foxwell had a great experience with a one-month wait for her order. Prompt and informative responses from customer support made her overall experience positive.
Top 4 Star Review on Trustpilot:
by: customer
A customer, appreciating the vibrant colors of the shoes, acknowledged a delay in delivery but found the product to be exactly as pictured.
Top 3 Star Review on Trustpilot:
by: Amy
Amy mentioned the great quality of the product but expressed dissatisfaction due to the lack of a working tracking system and a lengthy delivery time, raising concerns about potential scams.
Top 2 Star Review on Trustpilot:
by: Betsy
Betsy, despite a shipping delay and surprise regarding the origin of the product, praised the shoes’ quality and accurate personalization. However, she indicated hesitation about ordering again.
Top 1 Star Review on Trustpilot:
by: Josh
Josh reported not receiving his order after a month, emphasizing the need for improved communication with customers and expressing reluctance to recommend the website.
The Trustpilot page for Footwearmerch reflects a mix of reviews, with positive feedback on product quality but consistent concerns about shipping delays and communication issues.
The overall rating of 2.3 indicates room for improvement in customer satisfaction.
Sitejabber Score: 0
BBB Score: 0
Facebook Score: 65
- Facebook URL: Facebook Link
- Facebook Name: Footwear Merch
- Facebook Likes: 1K
- Facebook Followers: 1K
- Facebook Ratings:
- Facebook Reviews:
With 1K likes and followers on Facebook, Footwear Merch has a decent presence on the platform. However, the absence of ratings and reviews makes it challenging to gauge user satisfaction. The brand could potentially enhance engagement and credibility by encouraging customers to share their experiences on the page.
In summary, Footwear Merch’s Facebook page shows a solid following, but the lack of ratings and reviews may impact the overall trust and transparency of customer experiences on the platform. Consideration of strategies to encourage and showcase customer feedback could further boost the brand’s online presence.
Instagram Score: 78
- Instagram URL: Instagram Link
- Instagram Name: footwearmerch
- Instagram Posts: 9
- Instagram Followers: 3695
- Instagram Following: 2
With 3,695 followers and 9 posts, Footwearmerch’s Instagram presence is growing steadily. The low following count indicates a selective approach to engagement, possibly focusing on quality content over quantity. However, an increase in post frequency could enhance visibility and audience interaction.
In summary, Footwearmerch’s Instagram page demonstrates a promising start with a decent follower count. Strategic efforts to maintain a balance between posting frequency and high-quality content could further elevate the brand’s Instagram presence and engagement.
Youtube Score: 0
Tiktok Score: 0
- Missing Facebook Ratings and Reviews: The absence of feedback on a widely used platform raises questions about the brand’s transparency and customer satisfaction.
- Instagram Information Not Available: The lack of an Instagram presence, including name, posts, followers, and following, could indicate a limited or non-existent social media engagement, potentially impacting the brand’s visibility and credibility.
- No Presence on Youtube or TikTok: The brand’s absence from popular video-sharing platforms raises concerns about its reach and engagement with a broader audience, as these platforms are often used for product reviews and promotions.
- Sitejabber Details Unavailable: The inability to find information on Sitejabber, a platform known for customer reviews and ratings, may suggest a lack of external validation and a potential attempt to avoid public feedback.
- BBB Information Not Found: The brand’s absence from the Better Business Bureau (BBB), a platform that assesses business legitimacy and customer satisfaction, raises red flags regarding its reputation and accountability.
- Additional Red Flag – Limited Online Presence: The overall scarcity of information on major online platforms, coupled with missing details on various review sites, points towards a potential lack of brand visibility and credibility in the online space.
Considering these red flags, potential customers should exercise caution and thoroughly research before engaging with this footwear merch brand to ensure a satisfactory and reliable shopping experience.
Final Thoughts
Footwear Merch’s legitimacy is questionable with significant red flags, including missing information on key platforms, poor Trustpilot ratings, and a lack of presence on critical review sites. Exercise caution before engaging with this brand.
- Research the Website: Before making a purchase, thoroughly investigate the new website. Look for customer reviews, ratings, and any potential red flags about their legitimacy.
- Check for Secure Connection: Ensure the website has a secure connection (https://) to protect your personal and payment information during transactions.
- Look for Contact Information: Legitimate websites provide clear contact details. Check for a physical address, phone number, and customer support email to reach out if needed.
- Review Return and Refund Policies: Understand the website’s return and refund policies to ensure you have recourse if the purchased items don’t meet your expectations.
- Use Secure Payment Methods: Opt for secure payment options, such as credit cards or trusted payment gateways, to add an extra layer of protection against fraud.
- Keep Software Updated: Ensure your device’s operating system, antivirus, and browser are up to date to minimize security vulnerabilities while browsing and shopping online.
- Avoid Public Wi-Fi for Transactions: Refrain from making purchases on new websites when connected to public Wi-Fi networks to prevent unauthorized access to your sensitive information.
- Check for Trust Seals: Look for trust seals and security certificates on the website, indicating that it follows industry-standard security practices.
If you have experience with Footwear Merch, please share it below to help others make informed decisions.
