Is Guu jewelry Legit? Must Read Guu jewelry Reviews

guu jewelry reviews

Overall Score

September 30, 2023
Facebook Score
Instagram Score
Youtube Score
Tiktok Score
Trustpilot Score
Sitejabber Score
BBB Score

The overall score of 68 indicates an average level of satisfaction among customers. While it’s not a bad score, it suggests there’s room for improvement. Customers may find value in trying this brand, but it’s advisable to consider reviews and feedback before making a decision.

Brand Info:

  • Brand Name: guu jewelry
  • Offering Products: Chains, Pendants, Bracelets, Customized Jewelry, Moissanite Jewelry, Watches, Earrings, Rings
  • Prices: Vary by product, range from $25.00 to $1,200.00
  • Sale: Various items on sale with discounts ranging from 27% to 50% off regular prices
  • E-mail:

Trustpilot Score: 96

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  • Trustpilot URL: Trustpilot Link
  • Trustpilot Reviews: 1,941
  • Trustpilot Rating Level: Excellent
  • Trustpilot Rating: 4.8
  • Trustpilot is Claimed: Claimed
5 Star Reviews
4 Star Reviews
3 Star Reviews
2 Star Reviews
1 Star Reviews

Top 5 Star Review on Trustpilot:

by: Nekisha Robinson

The product is nicely presented and packaged. The Cubic is worth the money. Pay attention to the color-Gold/size ’16,’ which is automatically chosen too small… When the silver (WhiteGold) is the Advertisement. Purchase!! It’s Worth It but select the 18 and up.

Top 4 Star Review on Trustpilot:

by: Drew Cosby III

Came on time… imma put on tomorrow.

Top 3 Star Review on Trustpilot:

by: Malik Hughes

I like how you guys responded when I was worried about my product. What I didn’t like was the chain in itself; the first day I wear it, my neck turned green, and the chain is still looking new, so I’m thinking about refunding my store credits.

Top 2 Star Review on Trustpilot:

by: Nick Cobb

If it wasn’t for past orders I would definitely give them a 1 star!! This is my 3rd order. I have an account with GUU. My account has all my billing and shipping info on it. But for some reason, they shipped my order to an address in China. Now won’t give me a refund. It was a birthday gift, and their birthday has passed, but GUU is saying that it is not in the refund policy, the fact that they screwed up and sent it to the wrong address, I can’t get my money back.

Top 1 Star Review on Trustpilot:

by: Raye Pitts

I haven’t ordered yet, can’t seem to verify that y’all are legit. How are all of your reviews in Sept 2023?

The GUU Jewelry Trustpilot page has received a total of 1,941 reviews with an impressive average rating of 4.8, indicating an excellent level of customer satisfaction.

The majority of reviews are five-star, contributing to an overall positive reputation. However, there are a few lower-rated reviews that mention issues with product quality and shipping errors, highlighting areas for improvement. GUU Jewelry’s Trustpilot page appears to be a valuable platform for collecting customer feedback and showcasing their brand’s reputation.

Sitejabber Score: 0

BBB Score: 0

Guu Jewelry Red Flags

  • Missing Brand Information: The absence of essential brand details such as phone number, address, foundation date, and owner raises concerns about the transparency and legitimacy of the guu jewelry brand.
  • Social Media Blank: The lack of a presence on popular social media platforms like Facebook, Instagram, and TikTok, including missing ratings, reviews, and follower counts, indicates limited online engagement and credibility.
  • Sitejabber Data Gap: The absence of information on Sitejabber, including reviews, ratings, and claimed status, suggests a lack of customer feedback and an unverified reputation on this platform.
  • No BBB Presence: The brand’s absence on the Better Business Bureau (BBB), along with missing ratings and reviews, raises concerns about its credibility and commitment to resolving customer issues.
  • Lack of Rating Levels: The absence of rating levels (e.g., five-star, four-star, etc.) on Sitejabber and BBB further diminishes the brand’s ability to showcase positive customer experiences.
  • Unclaimed Listings: The fact that Sitejabber and BBB listings are not claimed by the brand may indicate a lack of interest in managing its online reputation or engaging with customers.
  • No TikTok Presence: The absence of TikTok presence, including a URL, name, and engagement metrics, reflects a limited reach and engagement with younger audiences.

These red flags collectively raise doubts about the legitimacy of the guu jewelry brand. It’s advisable to exercise caution and conduct further research before considering any transactions or engagements with this brand.

Final Words

Based on the available data, guu jewelry appears to be a legitimate brand with a strong online presence, positive Trustpilot reviews, and active social media engagement. However, the absence of certain information like a physical address and ratings on some platforms raises some caution, so further research and scrutiny may be advisable before making a purchase.

Tips for Secure Online Shopping on New Websites

  • Do thorough research: Investigate the website’s reputation, reviews, and ratings from other customers before making a purchase.
  • Check for contact information: Ensure the website provides a physical address, phone number, and email for customer support. Avoid sites with missing or vague contact details.
  • Look for secure payment options: Use reputable payment methods like credit cards or PayPal that offer buyer protection. Avoid sharing sensitive financial information through insecure channels.
  • Verify website security: Check for “https://” in the URL and a padlock symbol in the address bar, indicating a secure connection. Avoid websites with suspicious URLs.
  • Read the return and refund policies: Understand the terms and conditions for returns, exchanges, and refunds to avoid surprises if you’re not satisfied with your purchase.
  • Use strong passwords: Create unique and strong passwords for your online shopping accounts to prevent unauthorized access.
  • Be cautious of deals that seem too good: If a deal or discount appears too good to be true, it may be a red flag. Research the website further before making a purchase.
  • Keep records: Save confirmation emails, receipts, and order details in case you need to dispute a transaction or return an item.
  • Check for customer reviews: Look for reviews and feedback from other shoppers to gauge the website’s reliability and product quality.

If you have experience with guu jewelry, please share it below to help others make informed decisions.