Trust Score
With an overall score of 28, the rating falls below average, suggesting mixed customer satisfaction. While some customers may be content with their purchases, others might have encountered issues. Considering the score, it’s advisable to exercise caution when considering this brand and perhaps explore other options with higher ratings.
Brand Info:
- Brand Name: Heididress
- Offering Products: V Neck Wrap Front Ruched Sleeveless Top, Halter Sleeveless Tie Waist Side Split Dress, Printed Criss Cross Halter Sleeveless Top and Elastic Waist Shorts Set, Tie Shoulder Striped Color Block Cami Dress with Pockets, V Neck Button Down Sleeveless Waisted Dress, Adjustable Straps U Neck Slit Denim Bodycon Cami Dress, Criss Cross Halter Solid Sleeveless Top
- Prices: $38.00, $36.00, $33.00, $32.00, $42.00
- Sale: Buy 3, Get Extra 16% OFF with Code: H16
- Brand Owner: Not Found
- Established in: Not Found
- Phone: Not Found
- E-mail: cs@heididress.com
- Address: Not Found
Trustpilot Score: 52
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- Trustpilot URL: Trustpilot Link
- Trustpilot Reviews: 4
- Trustpilot Rating Level: Poor
- Trustpilot Rating: 2.6
- Trustpilot is Claimed: Unclaimed
Top 5 Star Review on Trustpilot:
Not Found
Top 4 Star Review on Trustpilot:
Not Found
Top 3 Star Review on Trustpilot:
Not Found
Top 2 Star Review on Trustpilot:
Not Found
Top 1 Star Review on Trustpilot:
by: Audrey Daoust
“Total scam !!!!!!!!! DO NOT ORDER ANYTHING.”
The Trustpilot page for Heididress.com has accumulated 4 reviews, resulting in a rating of 2.6 out of 5, categorized as “Poor.” The page remains unclaimed by the brand.
Heididress.com’s Trustpilot profile displays a rating of 2.6 out of 5, indicating poor performance. With only one review available, which strongly discourages ordering due to allegations of scam, the brand faces challenges in establishing trust among potential customers.
Sitejabber Score: 0
BBB Score: 20
- BBB URL: BBB Link
- BBB Reviews: 1
- BBB Rating Level: Poor
- BBB Rating: 1
- BBB is Claimed: Unclaimed
Top 5 Star Review on BBB:
Not Found
Top 1 Star Review on BBB:
by: JoAnn L
“Avoid purchasing from this company at all costs! The jumpsuit I bought from them was nothing like the picture advertised. The material is extremely poor quality, so sheer that it’s unwearable. When I reached out to return it, as their website claims, they offered me a mere $8 to keep it. Insisting on a full refund, they then informed me I’d have to foot the bill for return shipping to an undisclosed location, which could cost anywhere from $20 to $60. Considering I paid $50 for the jumpsuit, this is completely unacceptable. Not only do they fail to disclose their shipping location on their website, but they also neglect to mention the return process involving a distant address. Had I known this beforehand, I would have never made the purchase.”
According to the Better Business Bureau (BBB), the company in question has a low rating of 1 out of 5 stars, indicating poor customer satisfaction. With only one review available on BBB, it’s evident that dissatisfaction with the company’s products and services is significant. The single review, rated at one star, details a customer’s negative experience with purchasing a jumpsuit, highlighting issues such as misleading product representation, poor quality material, and an unsatisfactory return process. These statistics and customer feedback underscore concerns about the company’s reliability and transparency.
In summary, the BBB score of 20 out of 100 and the poor rating level highlight significant shortcomings in the company’s operations. The one-star review further emphasizes customer dissatisfaction, particularly concerning product quality and the return process. This feedback serves as a cautionary tale for potential customers, urging them to exercise caution before engaging with this company to avoid similar negative experiences.
Facebook Score: 0
Instagram Score: 0
Youtube Score: 0
Tiktok Score: 0
Heidi Dress Red Flags
- No Social Media Presence: The absence of any Facebook, Instagram, or YouTube presence raises concerns about the brand’s legitimacy and transparency.
- Lack of Customer Feedback: Without any reviews or ratings on platforms like Trustpilot, Sitejabber, or BBB, it’s difficult to gauge customer satisfaction or the reliability of the brand’s products and services.
- Unclaimed Profiles: Not having claimed profiles on platforms like Trustpilot or Sitejabber might indicate a lack of interest or effort in engaging with customer feedback, which could suggest a disregard for customer experience.
- Lack of Social Proof: With no evidence of a substantial following or engagement on social media platforms like Facebook, Instagram, or TikTok, the brand’s legitimacy is brought into question, as it fails to establish trust through social proof.
- Nonexistent Online Reputation: A complete lack of online presence across various platforms raises significant doubts about the brand’s reputation and reliability, making it risky for potential customers to engage with.
Considering the multitude of red flags encountered during the evaluation of this Heidi dress brand, it’s advisable for consumers to exercise caution and perhaps explore alternative options with more established and transparent reputations.
Final Thoughts
Heidi Dress appears to be a questionable brand with numerous red flags, including a lack of social media presence, absence of customer feedback on major review platforms, and unclaimed profiles on Trustpilot and BBB. The absence of foundational information such as contact details and owner information further raises suspicions. Overall, these factors suggest caution and potential risk, leaning towards a potential scam.
Tips for Secure Online Shopping on New Websites
- Research the Website: Before making a purchase, conduct thorough research on the website’s legitimacy, reviews, and reputation.
- Check for Secure Connection: Ensure the website has a secure connection (https://) and look for trust indicators like SSL certificates.
- Read Policies Carefully: Review the website’s privacy policy, return policy, and terms of service to understand your rights and responsibilities as a customer.
- Use Secure Payment Methods: Opt for secure payment methods such as credit cards or PayPal that offer buyer protection and avoid sharing sensitive information over unsecured networks.
- Verify Contact Information: Confirm the website provides valid contact information including a physical address, email, and phone number for customer support.
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