Italist is a luxury fashion e-commerce platform that sells brand-new, in-season products from over 1,500 of the world’s top brands. The company is based in Italy and ships to over 100 countries worldwide. The company has a good reputation with customers and is a safe place to shop for luxury goods. But it has some complaints. Let us find out customers have to say about it in the italist reviews blog post.
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What is Italist?
Italist is known for its wide selection of products, competitive prices, and fast shipping. The company also offers a hassle-free return policy. Italist is a reputable luxury fashion e-commerce platform that offers a wide selection of products, competitive prices, and fast shipping.
Dolce & Gabbana Leather Slingback Pumps
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A comparison between Dolce & Gabbana “Leather Slingback Pumps” available on italist and “eather Slingback Pumps”” from the official DOLCE & GABBANA website. The price difference is notable, with the italist version being priced at USD 660.41, while the DOLCE & GABBANA version is listed at £725.
Customers seem to be generally satisfied with the Dolce & Gabbana Leather Slingback Pumps on Italist, even though there have been complaints about shipping and return policies. Overall, the product has garnered positive reviews on Trustpilot.
Italist Reviews: What Are Customers Saying?
Positive Reviews
Great selection, deals and service! Highly recommend. By Gopi. Source.
Easy access to luxury. Taylor L.
I’m leaving this review to say that once you see something wrong with your order they will handle it ASAP. I was refunded within 3 days. I will definitely be shopping again! BY Arielle B.
Negative Reviews
Terrible Experience with Italist: Payment Rejected and No Customer Service Response. By M. Mills. Source.
Italist is very vague about returns shipping costs in their FAQ. I was surprised to discover that returning an order from Germany to Italy costs 32eur. It’d cost 16eur incl. insurance if I could take care of it myself. Never again. By Pedro. Source.
Return Sucks. By Joyce. Source.
PROS:
- Wide selection of products
- Competitive prices
- Fast shipping
- Hassle-free return policy
- Authentic products
CONS:
- Shipping costs can be high
- Duties may be charged
- Not all products are eligible for free returns
4.5 Stars on Trust Pilot
A Trustpilot rating of 4.5 out of 5 stars is considered to be very good. This means that the majority of customers who have shopped at italist have had a positive experience.
However, italist does have some negative reviews on Trustpilot. Some customers have complained about high shipping costs and potential duties. Others have complained about problems with their orders, such as incorrect items or damaged products.
Italist is a Popular On Site Jabber
A rating of 4.21 stars out of 5 from 258 reviews generally indicates that a significant portion of customers have had positive experiences with italist. The positive aspects mentioned, such as good customer service, a positive shopping experience, and competitive prices, are valuable insights for potential shoppers.
Complaintsboard Do Not Recommend It
The complaints and issues that have been raised about italist.com on Complaintsboard. Poor customer service, difficulties in communication, discrepancies between product descriptions and received items, and shipping-related problems are indeed significant concerns for any online shopping platform.
Poor Customer Service and Refund Policy. By Lleannon. Source
Italist is accredited by the Better Business Bureau (BBB)
Italist is accredited by the Better Business Bureau (BBB) with an A+ rating. The company has 420 customer reviews, with an average rating of 4.2 stars.
The reviews are mostly positive, with customers praising the company’s fast shipping, competitive prices, and wide selection of products. However, there are a few negative reviews, with some customers complaining about the company’s customer service and the quality of the products.
Overall, the reviews suggest that Italist is a reputable company with a good track record. However, it is important to read the reviews carefully before making a purchase.
Is italist.com Worth a Try?
Italist.com, an online luxury fashion boutique, has received mixed reviews from various sources. While it has a rating of 4.21 stars on Sitejabber and is praised for its customer service, shopping experience, and competitive prices, it’s important to note the concerns raised on platforms like Complaints board.
Numerous complaints about poor customer service, communication difficulties, product quality discrepancies, and shipping delays suggest that there are areas in need of improvement.
As a potential shopper, it’s recommended to carefully consider both positive and negative feedback before deciding whether italist.com is the right choice for your shopping need