Is Lichi Clothing Legit? Genuine Worth Reading Reviews

lichi clothing reviews

Trust Score

November 09, 2023
Facebook Score
Instagram Score
Youtube Score
Tiktok Score
Trustpilot Score
Sitejabber Score
BBB Score

With an impressive overall score of 96, Lichi has garnered positive feedback, indicating a high level of customer satisfaction. Customers seem delighted with their purchases, praising the brand for its quality, trendy designs, and fast delivery. If you’re looking for a reliable and stylish clothing brand, Lichi is certainly worth considering based on its excellent score and positive customer sentiments.

Brand Info:

  • Brand Name: Lichi
  • Offering Products: Clothing
  • Prices: Variable
  • Sale: 5% off the first order
  • Brand Owner: Not Found
  • Established in: Not Found

Trustpilot Score: 82

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  • Trustpilot URL: Trustpilot Link
  • Trustpilot Reviews: 174
  • Trustpilot Rating Level: Great
  • Trustpilot Rating: 4.1
  • Trustpilot is Claimed: Claimed
5 Star Reviews
4 Star Reviews
3 Star Reviews
2 Star Reviews
1 Star Reviews

Top 5 Star Review on Trustpilot:

by: Sofia Bianco

“I am so happy with the quality of Lichi clothes! Always find something trendy here. Top quality and comfortable fabrics. The delivery is super fast, took only 2-3 days to Warsaw.”

Top 4 Star Review on Trustpilot:

by: Viktoria Robinkov

“I really loved the dress that I got from Lichi. However, the quality could have been better. Also, had some threads stuck out inside. In terms of size, everything fit almost ideally (I’m 171cm tall and apparently Lichi dresses aim a bit higher for taller girls but it still looks very good). Delivery was accurate and without any problem. Definitely will recommend to my girlfriends :)”

Top 3 Star Review on Trustpilot:

by: Anna G

“First of all, it’s a shame to have such a glitched website. It took about 5 tries to check out because the website kept saying ‘something went wrong.’ Turns out 2 of these tries went through so they charged me twice I ended up disputing the transaction through my bank 3 weeks later because the store didn’t send me the refund.”

Top 2 Star Review on Trustpilot:

by: Emma “ChannelingLife” G

“I have ordered from Lichi in the past and received great items in good time. Now the service is almost unusable, twice I have tried to order things only to be told they were out of stock after payment. Also, the shipping times are over a month to the UK since they have moved to Dubai despite quoting a 10 – 14 day lead time on their website. This is the last time I order from them.”

Top 1 Star Review on Trustpilot:

by: Orkoshneli Salomé

“The worst experience I have had with online shopping! Ordered a cardigan which was processed to get out for delivery for more than 2 weeks! Insane! Then they offer me a 10% discount on their next order – just imagine the amount of hypocrisy in there. Lastly, I requested a refund and they say it takes 14 days when normally it shouldn’t take more than 3-5 business days! Are they a scam?! The Worst!”

With 174 reviews and an overall rating of 4.1, Lichi’s Trustpilot page showcases a mix of positive and negative feedback. The brand is claimed on Trustpilot, and the top reviews highlight both the strengths, such as fast delivery and trendy designs, and weaknesses, including website glitches and issues with refunds.

The diverse range of reviews contributes to an informative and balanced perspective on the customer experience with Lichi.

Sitejabber Score: 0

BBB Score: 0

Lichi Clothing Red Flags

  • No Contact Information: Essential contact details such as phone number, email, and address are not provided, raising concerns about the brand’s transparency and accessibility.
  • No Social Media Presence: The absence of Facebook, Instagram, TikTok, and Youtube information suggests a lack of engagement on popular social platforms, making it challenging to verify the brand’s authenticity and interact with customer feedback.
  • No Reviews on Major Platforms: Missing ratings and reviews on Facebook, Sitejabber, and BBB raise suspicions about the brand’s credibility, as these platforms serve as crucial sources for customer feedback and complaints.
  • No Sitejabber Information: The lack of Sitejabber details, including URL, reviews, and ratings, further adds to the uncertainty surrounding the brand’s reputation and legitimacy.
  • No BBB Information: The absence of Better Business Bureau (BBB) details, including URL, rating, and reviews, makes it difficult to assess the brand’s trustworthiness and commitment to customer satisfaction.
  • Overall Information Gap: Multiple missing data points create a significant information gap, making it challenging for consumers to make informed decisions and trust the legitimacy of the Lichi clothing brand.

Considering the above red flags, it’s crucial for potential customers to exercise caution when evaluating the legitimacy of Lichi clothing. The lack of contact information, social media presence, and reviews on major platforms raises concerns about transparency and customer satisfaction. It’s advisable to conduct thorough research and consider alternative brands with more comprehensive and verifiable information.

Final Thoughts

Lichi Clothing appears to have positive customer feedback on Trustpilot with an 82 score, indicating a level of legitimacy. However, the lack of information on Sitejabber and BBB raises some concerns. Potential customers are advised to conduct thorough research and exercise caution before making purchases.

Tips for Secure Online Shopping on New Websites

  • Research the Website: Before making any purchase, thoroughly research the new website, check reviews, and ensure it has a legitimate online presence.
  • Check Contact Information: Verify that the website provides reliable contact information, including a phone number and physical address, to establish trustworthiness.
  • Look for Secure Connection: Ensure the website has a secure connection (https://) to protect your personal and financial information during transactions.
  • Review Return and Refund Policies: Familiarize yourself with the website’s return and refund policies to ensure a hassle-free experience in case you need to return or exchange items.
  • Use Strong Passwords: Create unique and strong passwords for your accounts on the new website to enhance security and protect your personal information.
  • Check Payment Options: Use secure payment options, such as credit cards or trusted payment gateways, and avoid sharing sensitive information through unsecured methods.
  • Monitor Your Accounts: Regularly check your bank and credit card statements for any unauthorized transactions after making a purchase on a new website.
  • Keep Software Updated: Ensure your device’s antivirus software and operating system are up-to-date to safeguard against potential security threats.
  • Trust Your Instincts: If something feels off or too good to be true, trust your instincts and reconsider making a purchase on the website.

If you have experience with Lichi clothing, please share it below to help others make informed decisions.