Missacc Reviews: Thinking of Purchase? Read Reviews

missacc reviews

Trust Score

February 24, 2024
Facebook Score
Instagram Score
Youtube Score
Tiktok Score
Trustpilot Score
Sitejabber Score
BBB Score

With an overall score of 70, the rating for this brand falls into the average category. While it’s not exceptional, it’s not particularly poor either. Customers seem moderately satisfied with their purchases, although there’s room for improvement. Considering the average score, it might be worth trying this brand, but it’s advisable to research further and read reviews before making a purchase.

Brand Info:

  • Brand Name: Missacc
  • Offering Products: Wedding Dresses, Mother of the Bride Dresses, Prom Dresses, Wedding Party Dresses, Special Occasion Dresses, Bridesmaid Dresses, Wedding Shoes
  • Prices: US$120 – US$239
  • Sale: Up to 50% off (refers to part of the sale products
  • Brand Owner: Not Found
  • Established in: 2017
  • Phone: Not Found
  • E-mail: support@missacc.com, pr@missacc.com
  • Address: Unit 20B2, 20/F, Guangdong Investment Tower, No. 148 Connaught Road Central, Sheung Wan, Hong Kong

Trustpilot Score: 60

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  • Trustpilot URL: Trustpilot Link
  • Trustpilot Reviews: 593
  • Trustpilot Rating Level: Average
  • Trustpilot Rating: 3.0
  • Trustpilot is Claimed: Claimed
5 Star Reviews
4 Star Reviews
3 Star Reviews
2 Star Reviews
1 Star Reviews

Top 5 Star Review on Trustpilot:


“The customer service was spot on, and the delivery was super quick. I slipped into my new dress and felt like a million bucks. Impressed by the fair prices and top-notch support!”

Top 4 Star Review on Trustpilot:


“Received my satin prom dress and loved the fabric and fit. However, it missed the 5-star mark due to the absence of a full lining and the long tailoring time.”

Top 3 Star Review on Trustpilot:

by: mariaelena.garciaatt.net

“Love the dress. Well made and nice materials, but it’s too long and big in some areas.”

Top 2 Star Review on Trustpilot:

by: Judy Ulmer

“Not very pretty, thin material, didn’t fit well. Trouble with return policy, disappointed with the delayed delivery.”

Top 1 Star Review on Trustpilot:

by: Jay Pen

“Took over a month to arrive, awful smell, poor quality, and looked nothing like the photo. Completely deceived by the website. Absolutely horrible experience!”

Missacc has a mixed reputation on Trustpilot, with varying reviews across different star ratings. While some customers praise the quick delivery and quality of the dresses, others express disappointment with issues such as sizing, quality, and delivery delays.

The overall rating of 3.0 reflects a mixed customer sentiment, indicating room for improvement in certain areas such as product quality control and customer service.

Sitejabber Score: 20

  • Sitejabber URL: Sitejabber Link
  • Sitejabber Reviews: 2
  • Sitejabber Rating Level: Bad
  • Sitejabber Rating: 1
5 Star Reviews
4 Star Reviews
3 Star Reviews
2 Star Reviews
1 Star Reviews

Top 5 Star Review on Sitejabber:

Not Available

Top 4 Star Review on Sitejabber:

Not Available

Top 3 Star Review on Sitejabber:

Not Available

Top 2 Star Review on Sitejabber:

Not Available

Top 1 Star Review on Sitejabber:

by: Cristina

Avoid purchasing from Missacc. The dress I received was stiff and unattractive, nothing like the advertised pictures. They make returning items difficult, claiming it’s expensive to return to a Hong Kong address and requiring payment for clearance tax. Their customer service is slow, taking 2-3 days to respond. This store’s claim of easy returns within 14 days is deceptive and misleading. It’s a fraudulent establishment.

The Sitejabber score for Missacc is 20 out of 100, indicating a poor rating. Among the reviews, there are 2 in total, with all falling under the bad rating level. The distribution of reviews is as follows: 10% 1-star reviews, while there are no reviews for other rating levels.

Summarizing the Sitejabber statistics, Missacc has a low rating of 20 out of 100, with only 2 reviews available, all of which are negative, resulting in a bad rating level. The majority of reviews are 1-star, indicating significant dissatisfaction among customers.

BBB Score: 0

  • Facebook Ratings and Reviews: The absence of ratings and reviews on Facebook raises concerns about the brand’s credibility and customer satisfaction levels on this popular social media platform.
  • TikTok Presence: The lack of presence on TikTok, a platform known for its influence on fashion and trends, may indicate a disconnect with a younger audience or a missed opportunity for engagement and promotion.
  • Better Business Bureau (BBB) Details: The absence of BBB URL, ratings, and reviews raises concerns about the brand’s reputation and accountability, as BBB accreditation and reviews are often considered indicators of trustworthiness.
  • Lack of External Validation: Without these crucial indicators of customer feedback and third-party assessments, potential customers may find it challenging to gauge the brand’s reliability, potentially leading to skepticism or caution when considering purchases.

Considering these red flags, it’s essential for consumers to conduct thorough research and exercise caution when engaging with the Missacc brand, as the absence of critical information could indicate potential risks or concerns about legitimacy and quality.

Final Thoughts

Based on the available data and the absence of crucial information like phone number and owner details, combined with mixed customer reviews and low scores on Trustpilot and Sitejabber, there are potential concerns regarding Missacc’s legitimacy. Further research and caution are advisable before engaging with the brand.

Tips for Secure Online Shopping on New Websites

  • Research the Website: Before making any purchases, thoroughly research the website to ensure its legitimacy. Look for reviews, check their contact information, and see if they have a physical address listed.
  • Verify Secure Connection: When entering payment information, make sure the website has a secure connection. Look for “https://” in the URL and a padlock icon in the address bar.
  • Use Strong Passwords: Create unique and strong passwords for your accounts on new websites. Avoid using easily guessable information like birthdays or common words.
  • Enable Two-Factor Authentication: If the website offers two-factor authentication, enable it for an extra layer of security. This can help prevent unauthorized access to your account.
  • Check for Trust Seals: Look for trust seals and badges from reputable organizations like Norton Secured or McAfee Secure. These indicate that the website has undergone security testing.
  • Avoid Public Wi-Fi: When making online purchases, avoid using public Wi-Fi networks as they can be less secure. Instead, use a secure and private connection, such as your home Wi-Fi or mobile data.
  • Review Privacy Policies: Take the time to read the website’s privacy policy to understand how your personal information will be used and protected.

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