Trust Score
February 11, 2024
With an impressive overall score of 95, it’s clear that customers are highly satisfied with their purchases from this brand. The score indicates excellent performance and suggests that others should consider trying out this brand for their clothing and lifestyle needs.
Brand Info:
- Brand Name: Natural Life
- Offering Products: Clothing, Accessories, Home & Living, Stationery, Fun & Gifts
- Prices: $42.00 – $75.00
- Sale: Stained Glass Mobile – Rainbow Hearts ($36.00, was $45.00); Stainless Steel Bowl – Small Mushroom Garden ($23.20, was $29.00)
Trustpilot Score: 48
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- Trustpilot URL: Trustpilot Link
- Trustpilot Reviews: 36
- Trustpilot Rating Level: Poor
- Trustpilot Rating: 2.4
- Trustpilot is Claimed: Unclaimed
5 Star Reviews
4 Star Reviews
3 Star Reviews
2 Star Reviews
1 Star Reviews
Top 5 Star Review on Trustpilot:
by: Dia Star
“I placed an order with Natural Life and was pleasantly surprised by the quick delivery. I had concerns about their reputation, but a friendly customer service representative promptly provided me with a receipt via email. My experience confirms that Natural Life is a legitimate and reliable company.”
Top 4 Star Review on Trustpilot:
by: Kat von Hacke
“I’ve ordered from Natural Life multiple times over the years and have found their products to be of good quality despite the slightly higher prices. Shipping is standard but reliable. Overall, I’ve had positive experiences with them.”
Top 3 Star Review on Trustpilot:
by: Lulu
“While I appreciate Natural Life’s cute products and uplifting messages, I had a disappointing experience with their customer service regarding a defective item. They refused to accept a return for a sale item with a manufacturing flaw.”
Top 2 Star Review on Trustpilot:
by: Debra Malone
“Terrible customer service experience with Natural Life. Sizing was completely off, and they failed to respond to any of my emails regarding the issue. Would not recommend.”
Top 1 Star Review on Trustpilot:
by: Jah
“Beware of Naturallife! I mistook it for Natural Life and fell for their scam. The products are low-quality and priced suspiciously low. Had to involve my bank to handle the fraud claim. Don’t make the same mistake!”
Natural Life’s Trustpilot page reflects mixed reviews, with concerns raised about customer service, product quality, and confusion with similar-sounding websites.
While some customers appreciate the brand’s products and positive messages, others have encountered issues with sizing, returns, and fraudulent websites impersonating Natural Life. The reviews highlight the importance of vigilance when shopping online and the need for Natural Life to address customer concerns and maintain transparency.
Sitejabber Score: 60
- Sitejabber URL: Sitejabber Link
- Sitejabber Reviews: 2.21
- Sitejabber Rating Level: Average
- Sitejabber Rating: 63
- Sitejabber is Claimed: Unclaimed
5 Star Reviews
4 Star Reviews
3 Star Reviews
2 Star Reviews
1 Star Reviews
Top 5 Star Review on Sitejabber:
by: Cheryl C.
I love Free People but find their prices and clothing cuts sometimes impractical. Natural Life offers similarly styled clothes at more affordable prices and with more modest cuts. Though returns incur a fee, opting for store credit is beneficial for frequent shoppers like me. What truly stands out is their responsiveness to customer feedback. When I mentioned a fit issue in a review, they reached out, thanking me and promising to improve. This level of care has cemented my loyalty to the brand.
Top 4 Star Review on Sitejabber:
Top 3 Star Review on Sitejabber:
by: Debbie P.
Ordered gifts for friends, which they loved. But when I ordered a dress for myself, it was the wrong color and size. Returned it but got charged for shipping both ways, leaving me with only $47 back from a $62 order. Despite reaching out twice about the discrepancy, received no response. Won’t be ordering again.
Top 2 Star Review on Sitejabber:
by: Claire M.
The clothes are well-made, and descriptions are accurate. However, following their size chart led to sizing issues. Exchanges incurred unexpected fees, totaling $20 just to try on the garments. This experience has left me with a negative impression, and I won’t be ordering from them again.
Top 1 Star Review on Sitejabber:
by: Elizabeth S.
Hello, I placed an order on January 18th, and payment was deducted. However, I haven’t received any confirmation of the order or a delivery date. Could you please assist me with this matter?
BBB Score: 60
- BBB URL: BBB Link
- BBB Reviews: 8
- BBB Rating Level: Average
- BBB Rating: 2.25
- BBB is Claimed: UnClaimed
Top 5 Star Review on BBB:
by: Jerry S.
“Nat was fantastic in introducing me to the product range. The experience was exceptional, and the products performed swiftly, just as Nat had described.”
Top 1 Star Review on BBB:
by: Michelle M
“I ordered several items through Instagram, paid for them, but unfortunately, they never arrived.”
The Better Business Bureau (BBB) has assigned Natural Life a score of 60, indicating an average rating. There are a total of 8 reviews on the BBB platform, with a rating level categorized as “Average” and an overall rating of 2.25 out of 5. The BBB page for Natural Life is currently unclaimed.
In summary, Natural Life’s BBB profile indicates an average rating with a mix of positive and negative customer experiences. The positive review emphasizes excellent product introductions, while the negative review raises concerns about order fulfillment.
Facebook Score: 90
- Facebook URL: Facebook Link
- Facebook Name: Natural Life
- Facebook Likes: 895K
- Facebook Followers: 958K
- Facebook Ratings:
- Facebook Reviews:
The Natural Life Facebook page boasts an impressive following of 958K fans and 895K likes. With such a large audience, the page likely enjoys significant engagement and reach within its community.
In summary, Natural Life’s Facebook presence is thriving with nearly 1 million followers and a substantial engagement level, reflecting its popularity and strong connection with its audience.
Instagram Score: 95
- Instagram URL: Instagram Link
- Instagram Name: naturallife
- Instagram Posts: 9,964
- Instagram Followers: 895K
- Instagram Following: 1,038
With an impressive follower count of 895K, Natural Life’s Instagram presence is undoubtedly strong. The brand’s extensive posting history of 9,964 posts indicates consistent engagement with its audience, fostering a sense of community and brand loyalty.
In summary, Natural Life’s Instagram page stands out with a high follower count, consistent posting frequency, and likely high engagement levels, making it a prominent platform for showcasing its clothing and lifestyle products.
Youtube Score: 80
- Youtube URL: Youtube Link
- Youtube Name: Natural Life
- Youtube Subscribers: 2.94K
- Youtube Videos: 299
While Natural Life’s YouTube subscriber count of 2.94K is relatively modest compared to other platforms, the brand’s presence on this video-sharing platform with 299 videos suggests an active engagement with its audience. The consistent uploading of content indicates a commitment to providing valuable and entertaining material for viewers.
In summary, Natural Life’s YouTube channel may not have the largest subscriber base, but its regular video uploads and engagement efforts contribute to a solid presence on the platform, fostering connections with its audience through visual content.
Tiktok Score: 85
- Tiktok URL: Tiktok Link
- Tiktok Name: naturallifehappy
- Tiktok Likes: 1M
- Tiktok Followers: 84.9K
- Tiktok Following: 177
Natural Life’s TikTok presence is notable with a substantial following of 84.9K and an impressive 1M likes, indicating engaging and popular content. Despite following a relatively small number of accounts (177), the brand’s content likely resonates well with its audience, resulting in high levels of interaction and engagement.
In summary, Natural Life’s TikTok page demonstrates significant popularity and engagement, with a large number of likes and followers relative to its following count, showcasing its effectiveness in leveraging the platform to connect with its audience through short-form video content.
These red flags highlight potential concerns regarding the legitimacy and transparency of the Natural Life clothing brand. Customers should exercise caution when considering purchases from a company with such significant missing information.
Natural Life clothing appears to be legitimate based on its extensive presence across various social media platforms, positive customer engagement, and consistent product offerings. However, the lack of essential contact information and poor ratings on review sites may raise some concerns about the brand’s credibility.
