Trust Score
October 31, 2023
With an overall score of 72, Nu Skin appears to have an average reputation. While some customers seem satisfied with their purchases, there are also concerns raised in reviews. It may be worth considering this brand for specific products, but prospective customers should conduct thorough research and consider individual needs before making a decision.
Brand Info:
- Brand Name: Nu Skin
- Offering Products: Beauty Devices, Skin & Beauty, Nutrition, Product Lines.
- Prices: Vary for Different Products
- Sale: Not Found
- Brand Owner: Nu Skin
- Established in: 1984
Trustpilot Score: 66
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- Trustpilot URL: Trustpilot Link
- Trustpilot Reviews: 303
- Trustpilot Rating Level: Average
- Trustpilot Rating: 3.3
- Trustpilot is Claimed: Claimed
5 Star Reviews
4 Star Reviews
3 Star Reviews
2 Star Reviews
1 Star Reviews
Top 5 Star Review on Trustpilot:
by: Marian Savin
“Good company, top quality products. Here it’s about science, not only simple chemistry. I’m sorry for those who put 1-star reviews, take your time, people, don’t judge instantly.”
Top 4 Star Review on Trustpilot:
by: Kirsty Lancaster
“I loved my Lumi Spa but recently the lights on it have broken, and I have no idea if it’s even charging. It’s also stopped vibrating when you need to change the area of your face and doesn’t automatically shut off. It just turns on and spins continuously.”
Top 3 Star Review on Trustpilot:
by: Lidia Nowicka
“I have been shopping at Nu Skin for a while now, and the products themselves have been perfectly fine for me. However, the last straw for me was the price of shipping. It’s far too expensive.”
Top 2 Star Review on Trustpilot:
by: Beth
“Tried the eyelash treatment, works well on my eyelashes but it advises can be used to grow eyebrow hairs… ended up losing a patch of my eyebrow hair, so I need to color in my eyebrow every time I go out now, would not recommend overall.”
Top 1 Star Review on Trustpilot:
by: Heidi Henkel- Hanke
“Mascara…lol…more like wax in a can! Consultant won’t answer questions on return…just gives me more hype and b.s. Don’t waste your time, money with anything from this company.”
Trustpilot presents a range of opinions about Nu Skin, with both positive and negative reviews. While some customers praise the quality and effectiveness of the products, others express concerns about issues like product functionality, pricing, and customer service.
The overall rating of 3.3 suggests a mixed reputation on the platform, with room for improvement in addressing customer concerns and maintaining product quality.
Sitejabber Score: 0
BBB Score: 0
Facebook Score: 87
- Facebook URL: Facebook Link
- Facebook Name: Nu Skin North America
- Facebook Likes: 128K
- Facebook Followers: 138K
- Facebook Ratings: 4.7
- Facebook Reviews: 283
The Facebook page for Nu Skin North America has gained significant traction with 128K likes and 138K followers. The impressive 4.7 rating and 283 reviews reflect a highly positive impression among its audience.
In summary, Nu Skin North America’s Facebook page boasts a substantial following with a strong rating, indicating a well-received brand presence on the platform.
Instagram Score: 12
- Instagram URL: Instagram Link
- Instagram Name: This Account is Private
- Instagram Posts: 6
- Instagram Followers: 1
- Instagram Following: 0
The Instagram presence of Nu Skin North America appears to be limited, with just 6 posts and a low follower count of 1. The account being private and following zero accounts may indicate a deliberate choice for a more exclusive or controlled content sharing approach.
In summary, Nu Skin North America’s Instagram page is relatively underdeveloped, with minimal posts and followers, and the private status suggests a specific strategy for their content sharing.
Youtube Score: 82
- Youtube URL: Youtube Link
- Youtube Name: Nu Skin North America
- Youtube Subscribers: 45.2K
- Youtube Videos: 823
Nu Skin North America’s YouTube channel shows a substantial presence with 45.2K subscribers and a rich library of 823 videos. This suggests an active and engaged community of viewers. The channel appears to have a strong foundation for sharing content and engaging with its audience.
In summary, Nu Skin North America’s YouTube page scores well with a significant subscriber base and a wealth of videos, indicating a robust online video presence.
Tiktok Score: 0
Nu Skin Red Flags
- Missing Contact Information: The absence of a phone number, email, and physical address raises concerns about the brand’s transparency and accessibility, which are essential for customer trust and support.
- No TikTok Presence: The lack of a TikTok profile, including following, followers, and likes, may indicate a limited or non-existent presence on this popular social media platform, potentially affecting the brand’s reach and engagement.
- Sitejabber Information Missing: The brand’s absence from Sitejabber, including reviews, ratings, and claimed status, makes it difficult for potential customers to gauge the brand’s reputation and reliability based on others’ experiences.
- No BBB Profile: The brand’s lack of presence on the Better Business Bureau (BBB), including ratings, reviews, and claimed status, may leave customers without the assurance of the brand’s commitment to ethical business practices and customer satisfaction.
- Additional Red Flag: The scarcity of online information and reviews about the brand’s products and services, combined with the missing red flags mentioned above, should prompt potential customers to exercise caution and conduct thorough research before making any purchase decisions.
It’s crucial for consumers to be aware of these red flags when considering the legitimacy of the Nu Skin firming cream brand. The absence of essential contact information, a limited online presence, and the lack of accreditation and reviews on reputable platforms raise concerns about the brand’s credibility and trustworthiness. Potential customers should proceed with caution and consider alternative options to ensure a safe and satisfactory shopping experience.
Final Thoughts
Nu Skin firming cream appears to have mixed reviews and limited information, which raises some concerns about its legitimacy. While some customers may find the products satisfactory, the absence of essential contact details and the prevalence of one-star Trustpilot ratings suggest potential issues. It’s advisable to exercise caution and conduct thorough research before considering this brand.
Tips for Secure Online Shopping on New Websites
- Research the Website: Prior to making a purchase, investigate the new website to verify its legitimacy, look for contact information, and read reviews from other customers.
- Secure Payment Methods: Always opt for secure payment methods, such as credit cards or trusted online payment platforms, to protect your financial information.
- Check for SSL Encryption: Ensure the website uses SSL encryption for secure data transmission. Look for “https://” in the URL and a padlock symbol in the address bar.
- Beware of Too-Good-to-Be-True Deals: Be cautious of websites offering products at significantly lower prices than elsewhere, as they may be scams.
- Review the Return Policy: Understand the website’s return policy in case you receive a product that doesn’t meet your expectations.
- Keep Personal Information Safe: Never share more personal information than necessary. Legitimate websites usually don’t require excessive details.
- Use Strong Passwords: Create strong, unique passwords for your accounts on new websites and consider using a password manager.
If you have experience with Nu Skin firming cream, please share it below to help others make informed decisions.