Trust Score
October 29, 2023
With an overall score of 62, the brand’s performance can be considered average. While some customers appear to be content with their purchases, there are mixed reviews and concerns, particularly related to product quality and customer service. It might be worth trying this brand, but it’s advisable to carefully consider individual product reviews and assess personal preferences before making a decision.
Brand Info:
- Brand Name: Nuuds
- Offering Products: Bodysuits, Tops, Ribs, Lounge, Pajama Shorts Set, Tees, Tanks, Men’s
- Prices: Various price ranges for different products
- Sale: Various items are on sale with discounted prices
- Brand Owner: Not Found
- Established in: Not Found
- Phone: Not Found
- E-mail: help@nuuds.com
- Address: Not Found
Trustpilot Score: 78
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- Trustpilot URL: Trustpilot Link
- Trustpilot Reviews: 383
- Trustpilot Rating Level: Great
- Trustpilot Rating: 3.9
- Trustpilot is Claimed: Claimed
5 Star Reviews
4 Star Reviews
3 Star Reviews
2 Star Reviews
1 Star Reviews
Top 5 Star Review on Trustpilot:
by: Christy Thomas
“Absolute Best Pajamas and the Robe is AMAZING!!! Great quality and the ribbed pajamas will forever be my fav! I want them in every color! If you ever only order one thing though, get the robe! Just wow! It’s soft, stays tied together, and I literally have worn it every day since I got it! Worth every penny!!!”
Top 4 Star Review on Trustpilot:
by: Sarah Pritchard
“Love the bodysuits! I had an issue with the color fading on the olive suit after it had been washed. When I reached out to customer service, their response was basically ‘since you washed it you can’t return it.’ I don’t know who doesn’t wash their clothes before they wear them, but this was unacceptable. Customer service did offer a refund, but only after I pushed back a little. Overall, I really do love your products and think they’re phenomenal quality. Customer service could be improved ever so slightly.”
Top 3 Star Review on Trustpilot:
by: Nicki Nickerson
“Shipping took a long time! I ordered from Nuuds on September 1, then ordered something from Australia on September 8, and my Australia order arrived on September 14! Still haven’t received my Nuuds order…”
Top 2 Star Review on Trustpilot:
by: Kryssi Heitman
“The clothing is overpriced for not true to size clothes; they run smaller than what they say. I wish their customer service was better, and their return policy was better as well because you are basically stuck with it once you try it on because they want any returns UNWORN and within 14 days of purchase. Not worth the money or hassle of doing business with. The fabric feels as if they stole Tommy John’s warehouse.”
Top 1 Star Review on Trustpilot:
by: Kathleen Connelly
“I wanted to love this company, but the clothes are awful. I bought the pajamas and they are so wrinkly (if that is a word) The clothes pill and do NOT wash well. Sadly this is just a greedy influencer who is fleecing her followers to support her Botox, fast food restaurant purchases, designer bag purchases, 2nd wedding, and did anyone see the gaudy cake for nuuds 1st birthday??? Sooooo tone deaf!”
Nuuds has received a total of 383 Trustpilot reviews, with an overall rating of 3.9, which is considered “Great.” The reviews are a mix of positive and negative feedback, highlighting both the quality of their products and issues with customer service, shipping, and returns.
In summary, Nuuds has a reasonably good Trustpilot rating, indicating a generally positive customer experience, but there are also concerns raised in some reviews, particularly related to product quality and customer service. It’s important for potential customers to consider both the positive and negative feedback when making a purchase decision.
Sitejabber Score: 0
BBB Score: 0
Facebook Score: 74
- Facebook URL: Facebook Link
- Facebook Name: Nuuds
- Facebook Likes: 1.4K
- Facebook Followers: 2.1K
- Facebook Ratings:
- Facebook Reviews:
The Nuuds Facebook page boasts a decent following with 2.1K followers and 1.4K likes. However, specific ratings and reviews are not available. This suggests a moderate level of engagement and interest in the brand on the platform.
In summary, Nuuds’ Facebook page has gathered a respectable number of likes and followers, indicating a decent online presence. While the absence of ratings and reviews makes it challenging to assess the level of customer satisfaction, the page’s engagement seems to be reasonably healthy, earning it a Facebook score of 74 out of 100.
Instagram Score: 92
- Instagram URL: Instagram Link
- Instagram Name: nuudsofficial
- Instagram Posts: 307
- Instagram Followers: 307
- Instagram Following: 2
Nuuds’ Instagram page, @nuudsofficial, is a thriving hub with an impressive following of 294K. With 307 posts, the brand has been active in showcasing its products and engaging with its audience. Notably, the brand follows only 2 accounts, which can be seen as a strategic approach to maintain a focused feed and interaction. This indicates a well-established and visually appealing presence on the platform.
In summary, Nuuds’ Instagram page is a powerhouse in terms of followers and posts, demonstrating a strong online presence. Their minimal following suggests a selective approach, possibly focusing on relevant connections. With an Instagram score of 92 out of 100, it’s evident that the brand has effectively harnessed the platform’s visual appeal for marketing and engagement.
Youtube Score: 68
- Youtube URL: Youtube Link
- Youtube Name: nuuds
- Youtube Subscribers: 95
- Youtube Videos: 48
Nuuds’ YouTube channel, simply named “nuuds,” has accumulated 95 subscribers and uploaded 48 videos. While it may not have an extensive subscriber base, the brand is actively creating content, which is a positive sign for engagement and brand visibility. The channel’s score of 68 out of 100 reflects the potential for growth and impact through their video content.
In summary, Nuuds’ YouTube channel shows a commitment to creating content, with a considerable number of videos, which is essential for engaging the audience. Although the subscriber count is modest, the channel has room for expansion and holds promise for increasing its impact in the future.
Tiktok Score: 0
Nuuds Clothing Red Flags
- Missing Social Media Presence: The absence of Facebook, Instagram, and TikTok information, including names, followers, and reviews, raises concerns about the brand’s online visibility and interaction with customers.
- No Sitejabber Data: Sitejabber is a platform for customer reviews, and the lack of Sitejabber URL, reviews, and ratings makes it difficult to assess the brand’s reputation and customer feedback on an external platform.
- BBB Information Unavailable: The Better Business Bureau (BBB) rating, reviews, and claimed status are not provided, making it challenging to determine if the brand has received any accreditation or complaints on this respected platform.
These red flags indicate that there is limited external data available for evaluating the legitimacy and trustworthiness of the Nuuds clothing brand. Customers should exercise caution and conduct thorough research before making purchasing decisions, especially in the absence of substantial online presence and customer feedback.
Final Thoughts
Nuuds clothing appears to have a presence and customer feedback on various platforms, but the absence of certain crucial information raises some uncertainty. It’s advisable for potential customers to exercise caution and conduct thorough research before making purchasing decisions to ensure a safe and satisfactory shopping experience.
Tips for Secure Online Shopping on New Websites
- Research the Website: Before making a purchase, thoroughly research the new website. Look for customer reviews, ratings, and any available information about the brand’s reputation.
- Check for Contact Information: Ensure that the website provides a valid physical address, phone number, and email contact. This adds to the website’s credibility and allows you to reach out if needed.
- Secure Payment Methods: Always use secure payment methods such as credit cards or reputable online payment services. Avoid sharing sensitive financial information over insecure platforms.
- Look for HTTPS and a Lock Symbol: Check if the website’s URL starts with “https://” and has a padlock symbol in the address bar. This indicates a secure connection for your data.
- Read Return and Refund Policies: Understand the website’s return and refund policies. Be cautious of websites with overly restrictive or unclear policies.
- Use Strong Passwords: Create strong and unique passwords for your online accounts, especially on new websites. This enhances your account security.
- Avoid Public Wi-Fi: Don’t shop on new websites using public Wi-Fi networks, as they can be less secure. Use a private, secure connection instead.
If you have experience with Nuuds clothing, please share it below to help others.
