Trust Score
November 23, 2023
With an overall score of 75, Pop Fit Clothing maintains a commendable standing. Customers generally express satisfaction with their purchases, evident in positive reviews across various platforms. The brand’s emphasis on comfort, diverse product range, and inclusivity resonates well with the audience. While there is room for improvement in areas like consistency and customer support, the positive feedback suggests that trying this brand is worthwhile for those seeking comfortable and stylish activewear.
Brand Info:
- Brand Name: POP Fit
- Offering Products: Activewear and Fitness Apparel
- Prices: Vary from products to products.
- Sale: Promotions & Discounts available, check the “Promotions & Discounts” section for more details.
- Brand Owner: Ashley ‘Gia’ Schendel
- Established in: 2015
- Phone: Not Found
- E-mail: support@popfitclothing.com
- Address: POP Fit, 6800 Paradise Rd, Las Vegas NV 89119
Trustpilot Score: 88
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- Trustpilot URL: Trustpilot Link
- Trustpilot Reviews: 2,372
- Trustpilot Rating Level: Excellent
- Trustpilot Rating: 4.4
- Trustpilot is Claimed: Claimed
5 Star Reviews
4 Star Reviews
3 Star Reviews
2 Star Reviews
1 Star Reviews
Top 5 Star Review on Trustpilot:
by: Cheryl Reich
Cheryl Reich loves the new skorts, emphasizing the one-word joy of “POCKETS!” Her loyalty spans over two years without a single disappointment.
Top 4 Star Review on Trustpilot:
by: Elle Wheaton
Elle Wheaton appreciates the products and owns a substantial collection. While shipping times are a bit lengthy, she values the frequent sales that make the products more affordable.
Top 3 Star Review on Trustpilot:
by: Jamie Tio
Jamie Tio praises the cool patterns, comfortable material of pajama pants and underwear, but notes inconsistency and quality issues with leggings, crops, and shorts. The brand is suitable for light activity but falls short during vigorous workouts.
Top 2 Star Review on Trustpilot:
by: GP
GP expresses frustration over an order issue and the lack of response from customer support for three days. This negative experience prompts the decision to avoid future shopping and discourage recommendations.
Top 1 Star Review on Trustpilot:
by: Kay L.
Kay L. strongly criticizes the leggings, labeling them as low quality with poor manufacturing. The inability to return initial pairs, even with insurance, adds to the dissatisfaction, leading to a perception of the brand as a scam.
With 2,372 reviews and an impressive 4.4 rating, Pop Fit Clothing’s Trustpilot page reflects generally positive feedback.
However, the distribution of ratings indicates a need for attention to consistency and customer support to maintain a stellar reputation.
Sitejabber Score: 90
- Sitejabber URL: Sitejabber Link
- Sitejabber Reviews: 924
- Sitejabber Rating Level: Average
- Sitejabber Rating: 4.5
- Sitejabber is Claimed: Unclaimed
5 Star Reviews
4 Star Reviews
3 Star Reviews
2 Star Reviews
1 Star Reviews
Top 5 Star Review on Sitejabber:
by: Holly M.
Holly M. praises Popfit for being her daily go-to, emphasizing the comfort and cuteness of the products. The buy 1 get 2 free promotion hooked her, and she shares the brand’s post to spread the word.
Top 4 Star Review on Sitejabber:
by: Natalie S.
Natalie S. loves Popfit, describing their leggings as awesome with great pockets. Despite the abundance of emails, the overall experience is positive, with only one pair being a flop.
Top 3 Star Review on Sitejabber:
by: Becky H.
Becky H. used to love Popfit but expresses disappointment with pockets, receiving unwanted items, and the absence of desired colors. Despite being a VIP for several years, she contemplates deactivating her account.
Top 2 Star Review on Sitejabber:
by: Felicia A.
Felicia A. mentions that the shorts ordered are not the best, and the strict no refund policy adds to the dissatisfaction. Despite forgetting to cancel the shipment, she faces challenges with returning the product and getting a membership fee refund.
Top 1 Star Review on Sitejabber:
by: Debra H.
Debra H. highlights the lack of customer service, struggling to get a response for a return label despite multiple calls and emails. The additional fee for exchanges adds to her dissatisfaction.
Sitejabber Stats Discussion: With 924 reviews and an impressive 4.5 rating, Popfit Clothing maintains a positive image on Sitejabber.
However, the variety of reviews, both positive and negative, suggests areas for improvement in customer service, color availability, and returns policy transparency.
BBB Score: 0
Instagram Score: 75
- Instagram URL: Instagram Link
- Instagram Name: popfitclothing
- Instagram Posts: 2,228
- Instagram Followers: 237K
- Instagram Following: 376
With 237K followers and 2,228 posts, Pop Fit Clothing’s Instagram presence is strong, reflecting a significant engagement. The brand’s following-to-follower ratio of 376 suggests a healthy and interactive community.
While the score of 75 indicates a commendable performance, there’s room for growth in content diversity and potentially increasing follower engagement for an even more robust Instagram presence.
Youtube Score: 0
Tiktok Score: 62
- Tiktok URL: Tiktok Link
- Tiktok Name: popfitclothing
- Tiktok Likes: 1889
- Tiktok Followers: 550
- Tiktok Following: 88
With 550 followers and 1,889 likes, Pop Fit Clothing’s TikTok presence shows engagement, but there’s potential for growth in both followers and interactions. The brand’s following-to-follower ratio of 88 suggests a focused community.
While the TikTok score of 62 is solid, there is room for improvement, particularly in increasing followers and enhancing content to boost engagement for a more dynamic TikTok presence
Pop Fit Clothing Red Flags
- No Facebook Presence: The absence of a Facebook page, likes, followers, ratings, and reviews raises concerns about the brand’s visibility and engagement on a major social media platform.
- No YouTube Presence: The lack of a YouTube channel, subscribers, and videos diminishes the brand’s multimedia outreach, limiting its ability to showcase products and engage with a broader audience.
- No BBB Information: The absence of a Better Business Bureau (BBB) profile, including rating, reviews, and claimed status, leaves a gap in understanding the brand’s commitment to customer satisfaction and transparency.
- Overall Lack of Online Verification: The cumulative absence of these key online markers, such as Facebook, YouTube, and BBB data, raises questions about the brand’s legitimacy and willingness to establish a transparent online presence.
- Additional Concerns: While not explicitly identified in the provided data, the overall scarcity of online presence and reviews can be a potential red flag, as reputable brands typically have a more robust and transparent online footprint.
When evaluating the legitimacy of Pop Fit Clothing, the lack of significant online markers, including Facebook, YouTube, and BBB data, raises concerns about the brand’s transparency and engagement with its audience. This scarcity of online presence, combined with the absence of reviews on key platforms, warrants a cautious approach when considering the legitimacy of the brand.
Final Thoughts
Pop Fit Clothing appears to be a legitimate brand with a strong online presence, positive customer reviews on Trustpilot and Sitejabber, and active engagement on Instagram. However, the absence of information on the Better Business Bureau (BBB) and some missing details raises a need for cautious consideration.
- Check Website Security: Ensure the website has a secure connection (https://) and look for a padlock icon in the address bar.
- Research the Website: Read customer reviews, check for an “About Us” page, and verify the website’s legitimacy through reputable sources.
- Use Strong Passwords: Create unique and strong passwords for your accounts on new websites to enhance security.
- Review Return Policies: Understand the return and refund policies to avoid issues in case the purchased items are unsatisfactory.
- Verify Contact Information: Ensure the website provides valid contact details, including a physical address and customer support email.
- Avoid Public Wi-Fi: Refrain from making purchases on public Wi-Fi networks to prevent potential security risks.
- Keep Software Updated: Ensure your device’s operating system, browser, and antivirus software are up to date for added security.
- Use Secure Payment Methods: Prefer using secure payment options like credit cards or trusted online payment services for transactions.
- Monitor Your Accounts: Regularly check your bank and credit card statements for any unauthorized transactions.
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