Trust Score
With an overall score of 67, the brand falls into the average range. While some customers may be satisfied with their purchases, the mixed reviews and moderate scores across different platforms suggest a need for cautious consideration. Potential buyers may want to explore customer feedback in detail before making a decision. It’s advisable to weigh the pros and cons carefully and, if possible, try a small purchase to assess personal satisfaction with the products and customer service.
Best Items On Amazon
Brand Info:
- Brand Name: Brook & York
- Offering Products: Jewelry (Necklaces, Bracelets, Layering Sets, Signet Rings)
- Prices: Range from under $100 to unspecified
- Sale: 15% off with code ONEDAY + Free Shipping (Black Friday Sale)
- Brand Owner: Not Found
- Established in: Not Found
- Phone: 800.868.0689
- E-mail: wecare@brookandyork.com
- Address: Not Found
Brook And York Red Flags
- No Facebook Ratings or Reviews: The absence of ratings and reviews on Facebook raises concerns about the brand’s online reputation and customer satisfaction, as Facebook is a widely used platform for consumer feedback.
- No Trustpilot Information: The lack of a Trustpilot profile, including ratings and reviews, makes it difficult to gauge customer experiences and the brand’s credibility through a popular review platform.
- No BBB (Better Business Bureau) Information: The absence of a BBB profile, rating, and reviews prevents customers from accessing an additional layer of legitimacy and accountability, as BBB is known for evaluating business practices and customer complaints.
- Lack of Rating Levels and Detailed Reviews on Trustpilot and BBB: The missing rating levels (e.g., five-star, one-star) and detailed customer reviews on Trustpilot and BBB make it challenging to assess the specific issues or praises from customers, hindering transparency.
- Unclaimed Trustpilot Profile: The indication that the Trustpilot profile is unclaimed may suggest a lack of active engagement with customer feedback and potential issues being addressed by the brand.
- Overall Scarcity of Online Reputation Data: The collective absence of ratings and reviews across major platforms raises concerns about the brand’s transparency and the lack of accessible information for potential customers to make informed decisions.
Considering the above red flags, potential customers should exercise caution and thoroughly research before making purchases from Brook and York. The limited online reputation data poses challenges in evaluating the brand’s legitimacy and customer satisfaction. It’s advisable to seek additional information or consider alternative brands with a more established and transparent online presence.
Final Thoughts
Brook & York’s legitimacy is questionable due to the lack of key information, such as an address, foundation date, and owner details. Additionally, the absence of ratings on major review platforms like Trustpilot, Sitejabber, and BBB raises concerns about the brand’s overall credibility. Proceeding with caution is advised.
Tips for Secure Online Shopping on New Websites
- Research the Website: Investigate the website’s legitimacy by checking for customer reviews, ratings, and overall online presence.
- Check for Secure Connection: Ensure the website uses a secure connection (https://) to safeguard your personal and payment information.
- Review Privacy Policies: Carefully read the website’s privacy policies to understand how your data will be handled and protected.
- Verify Contact Information: Legitimate websites provide clear contact information, including a physical address and customer support details.
- Look for Trustmarks: Trustmarks from reputable security providers can indicate that the website has undergone security checks.
- Use Strong Passwords: Create unique and strong passwords for your accounts on new websites to enhance security.
- Check Payment Options: Use secure payment options, such as credit cards or trusted online payment platforms, to protect your financial information.
- Keep Software Updated: Ensure your device’s operating system, antivirus, and browser are up to date for added security.
- Monitor Your Accounts: Regularly review your bank and credit card statements for any unauthorized transactions.
If you have experience with Brook and York, please share it below to help others make informed decisions.