About Hekkamall.com
Hekkamall.com is an online store that specializes in selling women’s clothing. The company was founded in 2016 and is based in Singapore. Hekkamall ships worldwide, and offers a wide range of items, including dresses, tops, swimwear, shoes, and bottoms.
PROS:
- The website is professional and easy to navigate
- The prices are reasonable
- There is a hassle-free return policy
- The website is secured with SSL
CONS:
- There are no customer reviews available – making it difficult to gauge the quality of products and service
- The brand is not registered with BBB
- The brand is not available on Trustpilot or Sitejabber – making it difficult to get an unbiased overview
- There are no reviews posted for this brand – making it difficult to gauge quality and service levels.
If you’re like most women, you want to look your best every day. And that means having the latest in fashion at your fingertips. But with so many clothing brands out there, how can you be sure you’re making the right choice? Well, look no further than Hekkamall.com. This online store is dedicated to bringing you the latest in women’s fashion, at prices that won’t break the bank.
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Is Hekkamall.com Legit or a Scam?
In this hekkamall review, we will take a close look at the company, its products, and its customer service, in order to determine whether or not Hekkamall.com is a legitimate business.
Who is the Founder?
The founder of Hekkamall is unknown. However, the company states on its website that it is an international team, with its base in Singapore and partners across Europe, the USA, and India.
Who is the Domain Registrar and Date?
The domain name for Hekkamall.com was registered on September 21, 2021, by GoDaddy.
How to Contact?
The only way to contact Hekkamall is via email, at contact@hekkamall.com. The email address looks legitimate. But, there is no phone number which could be a red flag.
Is The Address Real?
The company address is based in two countries: Singapore and Hong Kong.
In Singapore, the company name is DTGC Pte. Ltd., and the address is 0 ANSON ROAD #27-18 INTERNATIONAL PLAZA, Singapore 07990.
In Hong Kong, the address is ROOM 101, 31/F THE GATEWAY TOWER 5, 15 CANTON ROAD, HARBOUR CITY, TSIM SHA TSUI, KLN, HONG KONG.
Both of these addresses look legitimate. However, the same addresses are being used by other companies, which is a red flag.
What are the Payment Options?
Hekkamall accepts PayPal for all payment processing.
What is the Product Quality?
The product looks real with high-quality images. However, we cannot see any customer reviews about the quality of the products.
Are the Prices Reasonable?
The prices are really cheap as compared to other brands. For example, we checked one of the dresses that is also available on eBay. The dress is $9 more expensive on eBay than on the Hekkamall website.
Is There A Good Shipping Policy?
Hekkamall offers free shipping for orders over $49. For orders under $49, the shipping fee is $5.99. The shipping time is 8-12 business days for orders to the United States.
Is There a Hassle-Free Return Policy?
Hekkamall offers a hassle-free return policy. You can return your product within 14 days of receipt, as long as the item is in the same condition as when received. Simply contact Hekkamall at contact@hekkamall.com and they will start the return/refund process for you. But, please note that overdue requests may not be accepted. Returned products must be unharmed, in good-as-new condition, unused, unworn, and unwashed. Otherwise, returns may be rejected.
What is the Website Quality?
The website looks professional and the images are of high quality. You can easy to navigate the website. Unfortunately, we could not find any customer reviews about the website quality.
Is Website Secure?
The website is secured with SSL.
Is the Brand Registered?
Hekkamall is not registered with BBB yet.
What are the Ratings on Other Platforms?
The brand is not yet available on Trustpilot and Sitejabber so it becomes difficult for us to rate this brand. On social media platforms such as Facebook and TikTok, the brand has 3.2K likes and 865 subscribers respectively. On youtube, the brand has 3.2K followers.
How is the Customer Service?
As there are no customer reviews available on the brand’s website as well as on trusted reviews sites we cannot evaluate the customer service experience.
What are The Customer Reviews?
There are no reviews posted for this brand, we have seen likes and shares on social media but no comments or replies are posted, it looks like the admin of the pages deleted or published the comments from users.
Should You Order From Hekkamall.com? (conclusion)
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From the information we have gathered, we would say that Hekkamall is a safe website to order from. However, we would recommend exercising caution when ordering as there are no customer reviews available to gauge the quality of products and service. If you do decide to order from Hekkamall, be sure to take advantage of their hassle-free return policy in case you are not satisfied with your purchase.
Please be noted that we only assess a brand’s worth based on its online presence and popularity on social media. If you are a real buyer, please leave your feedback below to assist others.
My order was placed 12 days ago. I have wrote to their customer service via email three times for my shipment status and tracking number. No response. I am going to contact PayPal to dispute my payment. I don’t believe this is a reputable website to buy from.
I RECEIVED THE DRESS I ORDERED AND IT DOES NOT FIT, I WANT TO RETURN IT WHAT IS THE ADDRESS TO SEND IT TO?
I wanted only cotton garments. One of 3 was really cotton. It was ok quality but you get what you pay for. If you intend to ware the item only a few times then its ok. the other two garments had no inside lable showing what the fabric content is. The were listed as cotton. the fabric looks like a thin cheep polyester. Quality is poor on the 2 garments I wanted to return. I guess I missed the 14 days return. It was my fault because i got sick and did nt get to it.
******DO NOT ORDER FROM THIS COMPANY******** THEY ARE A BUNCH OF CROOKS ******
i ordered several items of clothing and a pair of shoes. All of them were too small. i IMMEDIATELY ONTACTED the department that was listed for returns. I was connected with a BOT who kept sending me in circles. They have a 14 day return policy so I know they will say that I am outside the return window even though I’ve been trying to contact them this whole time. My advice is don’t fool with these overseas on-line stores. They promise the world until they get your money and then kick you to the curb. I definitely will be contacting my bank to let them know and I am done with these low-priced rip off companies. It’s just not worth it and the quality of their clothing will only withstand washing. Don’t waste your money. You’l be sorry you did.
I ordered one item 9/7 as of 10/19 I have not received it. Glad I did not order more. I guess it was not enough for them to bother sending!! Not reliable or trust worthy.