Online stores have always been operational, but during the pandemic when the world shifted to remote work due to lockdowns imposed worldwide, these online stores gained immense popularity. Now we do not need the physical presence of the store for it to work over the internet.
Even though online shopping has made life so much easier, as we now do not have to roam around shopping malls, spend our fuel and waste our time, the biggest disadvantage we face is an increase in the number of fraud websites.
Loihu is one of the most trending online stores, and its advertisements can be seen all over the internet. Are you also one of those people that have a difficult time trusting online brands? It may be due to previous experiences or just by hearing from other people.
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This article will clear up all your doubts about whether you want to shop at the Loihu Women’s Clothing Store. Read along to find out what the brand is about, what its policies are, whether they are legitimate or not, and what its customers have to say about Loihu.
Table of contents
What is Loihu?
Loihu is a leading manufacturer and supplier of women’s fashion. They comprise a team of designers that have experience in this field for over 10 years. It directly links the designers to customers to provide everyone with clothes that match their taste.
Currently, the website is having a hot sale live where you can buy casual and formal dresses, cute tops, spring, supper, and winter essentials at the lowest possible prices.
All the terms of service have been listed on their website.
Shipping is free for all orders above $79. All items are shipped within 10–20 business days, depending on your location. If you wish to cancel an order, do so within 24 hours of placing the order, or else a 105 cancellation fee will be charged. Orders cannot be canceled after they have been shipped.
Exchanges and refunds are catered to within 30 days of purchase only.
Is the Brand Legit or a Scam? How can we tell that?
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The website is well designed and well maintained. Mentioned with each product is a detailed and complete product description, as well as size charts attached to it. Moreover, the customer reviews for products appear as you click on the article you wish to dig deep into.
This isn’t enough to label a website as a scam or legitimate. After digging deep into the details, we found out that the domain was created in 2021. However, the website claims to be operational since 2015. The website’s popularity is quite low, and so is the trust index for this website.
The website provides customer support and service email, but that is the only way to contact them. No address other than the country or any phone number is given.
The Facebook page has a small number of likes and has not been updated since November 2021. Loihu has an Instagram page, but it is completely blank with barely any followers.
Negative customer reviews were nowhere to be found.
All of these things direct us to think that the website is highly suspicious.
Loihu Reviews: What do customers think about the Loihu clothing store?
The best way to judge a brand that you have never tried out before is by taking help from people that have had experiences in the past with those brands.
Speaking of Loihu, we haven’t been able to find a single negative comment. Be it their website, any third-party website, or social media pages, all customers seem to be completely satisfied with the brand, its clothes, and the service that they are providing.
Many people write that their clothes were exactly as shown in the picture the quality of the fabric was great and also the size chart accurately help them identify whether they would fit in small, medium, or large.
So many of the “will definitely shop again” comments can be seen in the reviews.
Some people found these clothes expensive despite being marked down by 40% and some complained about the shipping taking more time than they expected.
Pros and Cons
With so many advantages and benefits promised by the brands, don’t forget to go through the cons.
PROS:
- Enormous discounts
- Worldwide shipping
- Verified HTTPS
CONS:
- Delays in shipping
- Social media accounts are inactive
Conclusion
Loihu is all over your feed, especially on Facebook, and ad after a couple of posts appears. This women’s fashion brand is all set to make a name and give competition to many local and international brands, however, people are confused about whether it is a legitimate or a fraudulent website, like hundreds of similar websites.
A lot of suspicious factors were found such as an enormous markdown in prices, missing and false information, and absence from social media.
Even though the customer ratings are quite high and people have excellent things to say about the brand, there is a high risk associated with shopping from Loihu.
Ordered a dress did not like fabric like a shower curtain. Can’t reach them
No customer service. Sent back to address it came from Out 60.00
DO MOT BUY FROM THIS COMPANY
Unfortunately same as others- Poor quality and they will not accept return!
I ordered several dresses with this company. When I received the dresses, one dress had loose treading that was coming apart at the side; the fabric was itchy and uncomfortable. The other dress did not fit correctly and looked way too big even in a small size. I emailed the company and they refused to offer a refund.
Do not order from this company: the size of the dresses are not accurate, the quality is poor, and there is no way to get a refund on items that either do not fit or are defective.
I ordered $155.00 worth of dresses. None of them fit. Can’t get in touch with them to return for refund. When there is no phone number to contact someone, that is bad. I’ve sent several emails and they do not reply. I’m contacting legal services on this. Do Not Order from this company.
Exorbitant shipping costs; my shipment was “seized due to counterfeit postage”. No response to my email. I always use PayPal for stores like this and will be contesting the charge.
Absolute scam. Do not trust!
I recently ordered a dress, for a wedding, and am totally dissatisfied. I typically wear a size 6 and per their sizing chart I would wear a Small. However, I decided to size up to the Medium to accomodate any material differences. When I received the dress, 3 weeks later, I could not even begin to close the gap to zip it up. When I contacted them for a refund and return, they told me they would refund my account $5 and to “keep the dress.” I argued that, per their chart, I should have had ample room with a Medium and requested a full refund. They then told me they would refund me $15 and to “keep the dress.” Total scam! Buyer beware!
I’m having a very similar experience. I contacted them that I was not happy with the dress and they asked me to send pictures of myself in the dress. I thought that was weird, but I went ahead and did it. Then I get an email saying they will offer me $8 for the dress and that I could keep the dress (It was a $60 dress). I said I wasn’t happy with that arrangement, so then they sent me an email saying they would give me $12 for the dress and I could keep it. I told them I wanted at least half the cost of the dress. I haven’t heard back from them yet.
I received my order and the dress is completely unwearable… the “cloth” is plastic composite. Total scam.
Julie
Julie I just had the same experience! I could not believe the material! And of course it is unwearable!
Can not get ahold of them and I want to return. They only give an email and no one responds. Just wasted over $100. Do not buy.
I ordered items two months ago. They charged my card. States no reruns after 30 days of purchase… so I can’t get a refund because of their shipping issues.. yes this is a scam
I ordered on March 11th and I have yet to receive my dresses. I received a notification they were shipped on April 15th with a USPS tracking number but when I try to track it, the USPS says “not received”. I do know someone who ordered a dress and did receive it. It was pretty and the quality was nice. I am completely at a loss – I have emailed them several times. I will not order from them again and would discourage others.