Looking for a cool caftan to make your wardrobe better? Ornella Caftan says they have comfy fabric, roomy cuts, and stylish designs that look good on everyone. They say you’ll look stylish and comfy without spending too much. But before you think about buying from this store, you should check out this review.
Table of contents
What is Ornella Caftan?
Women really like Ornella Caftans because they’re made from soft and comfy fabric, have a loose and flattering fit for all body shapes, and can be worn in different ways – like for shopping, as a swimsuit cover-up, or for going out at night. But when we looked into it more, we found out that it might not be a good idea to shop there.
Ornella Caftan Reviews: What are Customers Saying on Trustpilot?
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Their Trustpilot rating is low, just 2.3 out of 5, based on only 21 reviews. This makes us wonder if they can be trusted as a store. People have different opinions – some praise the quality and finishing of their products. Others complain about issues like products being shipped from China or Thailand, poor quality, finding the same items on other websites, the fabric being rayon blend instead of cotton linen, late delivery, and bad customer service.
Positive Reviews:
Ornella Caftans are lovely! They’re made from the best fabric, a mix of 60% cotton and 40% linen. They drape nicely and stay in good shape after washing. They make you look great, too. I began with one, and now I have three. I love them! – By Marilyn
I adore my caftan so much that I just bought another one. They’re really flattering and comfy. – By Kirrily
Negative Reviews:
At first, they said they were a UK company, but later they admitted the product is made in Thailand. Then, I got a shipping notification from China. I’m still waiting, and I’m writing this review about their poor customer service and delivery. They haven’t responded to me for weeks. – By Sharon
The company was quick to respond when I asked about my parcel’s location. However, it got delayed for nearly a month after being cleared by AustPost. I’m uncertain if this product is worth the price, as it seems quite basic and not well-crafted. The finishing on the product looks amateurish. – By Rita
What are the Red Flags?
Here are some glaring red flags that indicate may not be a legitimate online store:
- New Website Alert: Ornella Caftan’s website was made on October 19, 2022. This could be a fake website meant to trick people for a short time and then disappear.
- Questionable Ownership: The company behind Ornella Caftan is SEBNET LIMITED, located in the United Kingdom. This company has a bad reputation for running many fake online stores and tricking people.
- Fake Address: Ornella Caftan claims it’s located at “71-75 Shelton Street, London, WC2H 9JQ,” but this address might not be real. Many fake online stores use this same address, making us doubt if it’s real.
- No Contact Number: It’s strange that Ornella Caftan doesn’t provide a phone number for customers to call. Real companies usually give a phone number for questions. Ornella Caftan only has an email address, which is support@ornellacaftan-us.com.
- Too Good to Be True Discounts: Ornella Caftan offers huge discounts, like 50% off or more. This is suspicious because scammers often use big discounts to trick people into buying fake or low-quality stuff.
- Copying Others: Most of Ornella Caftan’s stuff and pictures are copied from real online stores like Alibaba, Amazon, and Aliexpress.
- Not Much on Social Media: Ornella Caftan promotes its products on Facebook, but it only has 21,000 followers, which is very low for a popular store. Their Trustpilot rating is also low (2.3 out of 5) based on just 21 reviews. This makes us doubt if they’re a trustworthy store.
- Customers Complain: People who bought things from Ornella Caftan say they got bad stuff from China or Thailand. They also talk about getting the same things from other websites, wrong information about materials, late deliveries, bad customer service, and extra charges on their credit cards.
Pros and Cons
PROS:
- Low prices initially seemed attractive.
- The website had an appealing presentation of caftans.
CONS:
- Poor product quality:
- Delayed delivery
- Unresponsive customer service
- Deceptive marketing
- No sizing Details are available
Is Ornella Caftan Legit or a Scam?
Considering all the warning signs mentioned earlier, it’s clear that it is a fraudulent website. There’s no proof that it’s a real and trustworthy online store that sells good stuff or takes care of customers.
People who’ve used this website haven’t gotten their orders or received bad stuff. So, we really recommend not buying things from Ornella Caftan or any other websites that look like them.
Comparison: Ornella Caftan vs Free People
Here we compare the Ornella with Free People caftan.
| Feature | Ornella | Free People |
|---|---|---|
| Price | Mid-range | Mid-range |
| Materials | Natural materials (linen, cotton) | Varied (linen, cotton, polyester) |
| Styles | Boho, beachy | Boho, boho-chic, casual |
| Quality | Good | Good |
| Availability | Online only | Online and in stores |
If you are looking for a high-quality caftan made from natural materials with a boho or beachy style, Ornella is a good option. If you are looking for a more affordable caftan with a wider range of styles, Free People is a good choice.
What to Do If You’ve Shopped on Fake Website?
If you’ve shopped on a sketchy website:
- Contact your bank to cancel the payment and block future charges.
- Change your passwords, enable two-factor authentication, and stay alert for phishing emails.
- Avoid downloading any apps suggested by Ornella Caftan.
- Report the scam to the FTC with evidence to help others avoid it.
Final Thoughts
To put it simply, it’s not a good idea to use this website. Many problems and complaints from customers show that it might not be trustworthy. If you shop there, you could end up disappointed or lose money.