With an overall score of 52, the brand’s performance falls in the average range. Customer satisfaction is likely mixed, indicating a need for improvement in certain areas. Potential customers may want to explore reviews and assess specific aspects of the brand’s offerings before making a purchase decision. There is room for growth, and considering individual preferences and priorities can help determine if this brand aligns with their expectations.
Brand Info:
Brand Name: Roum
Offering Products: Jewelry (Specializing in Diamond Necklaces, Earrings, Pendants, and Studs)
With 3249 followers and 17 posts, roum.co maintains an active Instagram presence. While the follower count is respectable, there is room for growth in engagement and post frequency.
In summary, roum.co’s Instagram profile, with an Instagram Score of 65, showcases a decent following and engagement level. However, there is an opportunity to enhance the profile by increasing post frequency and engaging with the audience more actively to build a stronger online community.
Youtube Score: 0
Tiktok Score: 0
Roum Jewelry Red Flags
Brand Foundation Date Not Found: The absence of information about the brand’s establishment raises questions about transparency and the brand’s history.
Brand Owner Not Found: Lack of details about the owner adds to the mystery surrounding the brand’s leadership and accountability.
Social Media Presence Not Established: No information on Facebook, Instagram, YouTube, or TikTok presence raises concerns about the brand’s online visibility and engagement.
Trustpilot and Sitejabber Reviews Not Available: The absence of customer reviews on reputable platforms suggests a potential lack of customer feedback or a deliberate effort to hide it.
BBB Information Not Found: The lack of Better Business Bureau (BBB) details makes it difficult to assess the brand’s credibility and commitment to customer satisfaction.
Overall Lack of External Validation: Without ratings, reviews, or social media engagement, the brand lacks external validation and may be operating with limited customer trust.
No Clear Platform for Customer Feedback: The absence of dedicated platforms for customer reviews and feedback may indicate a lack of transparency and a potential attempt to avoid negative comments.
Considering these red flags, potential customers should exercise caution and thoroughly research the brand before making any purchases. It is advisable to seek customer reviews on independent platforms and assess the brand’s overall reputation to ensure a secure and satisfying shopping experience.
Final Thoughts
Based on the available information and numerous red flags, it’s advisable to approach Roum Jewelry with caution. The lack of essential details, coupled with a dearth of customer feedback on trusted platforms, raises concerns about the legitimacy of the brand.
Tips for Secure Online Shopping on New Websites
Research the Website: Before making any purchases, thoroughly research the new website. Check for customer reviews, ratings, and testimonials to gauge its credibility.
Check for Contact Information: Ensure the website provides valid contact details, including a physical address and customer support email or phone number.
Look for Secure Payment Options: Use websites that offer secure payment options, such as credit cards or reputable online payment platforms. Avoid sites that only accept unconventional payment methods.
Verify Website Security: Look for “https://” in the website URL and a padlock symbol in the address bar, indicating a secure connection. Avoid entering personal information on unsecured sites.
Understand the Return Policy: Familiarize yourself with the website’s return policy, ensuring it provides clear guidelines on returns, exchanges, and refunds.
Check for Privacy Policies: Verify that the website has a privacy policy in place, detailing how your personal information will be handled and protected.
Be Cautious with Too-Good-to-Be-True Deals: Exercise caution if the website offers deals that seem excessively discounted or too good to be true. Scammers often use such tactics to lure customers.
Use Strong Passwords: Create strong, unique passwords for your accounts on the website. Avoid using the same password across multiple sites to enhance security.
Keep Software and Antivirus Updated: Ensure your device has updated antivirus software and operating system. Regularly update your browser to protect against security vulnerabilities.
Monitor Your Accounts: Regularly check your bank and credit card statements for any unauthorized transactions. Report any suspicious activity immediately.
If you have experience with Roum Jewelry, please share it below to help others make informed decisions.
1 Review
I ordered 2 items: pair of earrings and a necklace. Both are supposed to be 14K Gold and real diamonds even if they are tiny. I received everything in the order plus the free necklace. I am not sure if they are real, but they were cheap so I am not expecting superior quality. They might be gold over silver or just pretty covered brass. They are cute, so not thinking I got scammed.
I ordered 2 items: pair of earrings and a necklace. Both are supposed to be 14K Gold and real diamonds even if they are tiny. I received everything in the order plus the free necklace. I am not sure if they are real, but they were cheap so I am not expecting superior quality. They might be gold over silver or just pretty covered brass. They are cute, so not thinking I got scammed.