Trust Score
With an overall score of 15, the brand’s performance appears to be average. While the score doesn’t indicate exceptional satisfaction, it also doesn’t suggest widespread dissatisfaction. It is recommended to carefully review customer feedback and consider individual needs before deciding to try this brand.
Brand Info:
- Brand Name: Dot Com Product
- Offering Products: Wireless Home Security Camera, Active Track Pro, Zippy Wall Charger, Dot Com Product™ Solar LED Security Light, Cozy Cabin Heater, Garlic Press™
- Prices: Vary
- Sale: On Selective Items
- Phone: 855-731-4755
- Address: 4122 Keaton Crossing Blvd STE 104 O’Fallon Missouri, 63368
Trustpilot Score: 26
You may also like: Is Vigglo Reliable Site? | Is Chicosdiscounts.com Deals Real? | Yoursephorarewards.com Legit Or Scam? | Vividmode Reviews | Modranstore Reviews | Tollsinfosny Reviews | Trouser Cannon Reviews
- Trustpilot URL: Trustpilot Link
- Trustpilot Reviews: 79
- Trustpilot Rating Level: Bad
- Trustpilot Rating: 1.3
- Trustpilot is Claimed: Unclaimed
Top 5 Star Review on Trustpilot:
by: DAV
Not Found
Top 4 Star Review on Trustpilot:
by:
Not Found
Top 3 Star Review on Trustpilot:
by:
Not Found
Top 2 Star Review on Trustpilot:
by: Maureen
“Maureen left a two-star review, stating that the site is a scam. She tried to contact them regarding an order but received no response to emails or phone calls. PayPal is aware, and she has contacted the BBB.”
Top 1 Star Review on Trustpilot:
by: Deb
“Deb provided a one-star review, expressing disappointment with the lightbulb security camera. According to Deb, you cannot watch videos from the camera unless you buy their cloud service. She also mentioned challenges with installing the camera in an existing light fixture.”
Trustpilot indicates a low overall rating of 1.3 for Dot Com Product, with a significant portion of 95% one-star reviews. The brand remains unclaimed on Trustpilot, and only 2% of the reviews are five-star, featuring a positive experience with camera installation.
Dot Com Product has a Trustpilot rating of 1.3, categorized as “Bad.” The majority of reviews are one-star, citing issues with product functionality and customer service. However, a notable five-star review highlights a positive experience with camera installation, showcasing a mixed reputation on the platform.
Sitejabber Score: 0
Facebook Score: 0
Instagram Score: 0
Youtube Score: 0
Tiktok Score: 0
Dot Com Products Red Flags
- Missing Brand Contact Information: The absence of a brand email raises concerns about communication accessibility and customer support.
- Unknown Foundation Date: Lack of information on the brand’s establishment date may indicate a lack of transparency or a relatively new and unverified business.
- Unidentified Brand Owner: Without details on the brand owner, it becomes challenging to assess the credibility and accountability of the company.
- No Social Media Presence: Missing Facebook, Instagram, and YouTube profiles raise suspicions about the brand’s engagement and legitimacy in the online space.
- Absence on Review Platforms: Not being listed on review platforms like Trustpilot and Sitejabber makes it difficult to gauge customer experiences and satisfaction levels.
- Lack of Trustpilot Four and Three-Star Reviews: The absence of reviews in the four and three-star categories on Trustpilot raises questions about the brand’s overall product and service quality.
- Unavailable Sitejabber Information: The lack of data on Sitejabber, including ratings, reviews, and claimed status, contributes to the overall uncertainty surrounding the brand.
- Insufficient Social Media Metrics: No information on Facebook likes, followers, Instagram metrics, and YouTube subscribers raises concerns about the brand’s popularity and authenticity.
- TikTok Presence Unknown: The absence of TikTok information leaves a gap in understanding the brand’s engagement with a younger audience and potential trends.
- Overall Lack of Transparency: Multiple missing elements create an overall sense of opacity, making it challenging for consumers to make informed decisions about the brand’s legitimacy.
Considering these red flags, it is advisable for consumers to exercise caution and thoroughly research before engaging with this brand to ensure a secure and satisfactory shopping experience.
Final Thoughts
Dot Com Products presents mixed signals, offering a diverse range of products with varying prices and selective sales. The absence of crucial information like brand email, owner details, and social media metrics, coupled with a challenging Trustpilot rating, raises concerns. It is advisable for consumers to exercise caution and thoroughly research before engaging with this brand, leaning towards potential skepticism about its legitimacy.
Tips for Secure Online Shopping on New Websites
- Research the Website: Before making a purchase, thoroughly research the new website, including customer reviews, ratings, and overall reputation.
- Check Contact Information: Ensure the website provides valid contact information, including an email address and customer support details, to address any concerns or issues.
- Look for Security Measures: Confirm that the website uses secure payment methods and has an SSL certificate, indicated by “https://” in the URL, to protect your personal information.
- Read Return and Refund Policies: Familiarize yourself with the website’s return and refund policies to understand the process in case the product does not meet your expectations.
- Use Strong Passwords: Create a strong, unique password for your account on the website to enhance security and protect your personal data.
- Monitor Bank Statements: Regularly check your bank statements for any unauthorized transactions, and report any suspicious activity to your bank immediately.
- Avoid Public Wi-Fi: Refrain from making online purchases using public Wi-Fi networks, as they may not be secure, increasing the risk of unauthorized access to your information.
- Keep Software Updated: Ensure that your device’s operating system and antivirus software are up to date to defend against potential security vulnerabilities.
- Trust Your Instincts: If a deal seems too good to be true or the website raises doubts, trust your instincts and consider alternative, more established platforms for your online shopping.
If you have experience with Dot Com Products, please share it below to help others make informed decisions.
I received 3 lightbulb cameras for $150, total. When I started to follow directions, and bulb wasn’t doing anything, I called the number on box. Dotcom guy told me that I needed to buy a monthly cloud prescription, for $20 a month, or an SD card for each of my light bulb cameras for $20 per bulb. When I said that I bought these bulbs, thinking that I didn’t need anything else, he hung up on me. Two weeks later, I noticed that my credit card was charged $14.95, by dotcom. I called dotcom again. They said I signed up for a monthly subscription of Something that didn’t make sense. I told dotcom that i wanted to send back my bulbs for a refund. He then said, but the SD cards and your bulbs will work. I asked why they don’t tell you that upfront when purchasing product that I need SD cards. He said that some people already have cards. so they’re not always needed. When I asked where I can get an SD card that will work, without ordering through dotcom, he said that won’t work, as it takes a special size. So now I refer back to the comment he made about some people already having the SD cards. I said you’re lying and I’m sending bulbs back. I told him that I disputed $14.95 charge, and will dispute the $150 charge. He then said, I will connect you to returns. This was a recording that never was designed to answer with a live person or take your call.
I received the lights and installed them and they work for my purposes.
Then I start receiving unauthorized monthly charges $14.95 and emails stating my shipment is on its way. They automatically send you this unknowingly. Totally infuriating. Trying to make money on people not paying attention. I had to call customer service twice to get it canceled. We will see if I get my charges reimbursed and a email confirmation of cancellation and deletion of my contact information.