Trust Score
With an overall score of 15, the brand’s performance appears to be average. While the score doesn’t indicate exceptional satisfaction, it also doesn’t suggest widespread dissatisfaction. It is recommended to carefully review customer feedback and consider individual needs before deciding to try this brand.
Brand Info:
- Brand Name: Dot Com Product
- Offering Products: Wireless Home Security Camera, Active Track Pro, Zippy Wall Charger, Dot Com Product™ Solar LED Security Light, Cozy Cabin Heater, Garlic Press™
- Prices: Vary
- Sale: On Selective Items
- Phone: 855-731-4755
- Address: 4122 Keaton Crossing Blvd STE 104 O’Fallon Missouri, 63368
2 Responses to “Is Dot Com Products Legit? Genuine Worth Reading Reviews”
I received 3 lightbulb cameras for $150, total. When I started to follow directions, and bulb wasn’t doing anything, I called the number on box. Dotcom guy told me that I needed to buy a monthly cloud prescription, for $20 a month, or an SD card for each of my light bulb cameras for $20 per bulb. When I said that I bought these bulbs, thinking that I didn’t need anything else, he hung up on me. Two weeks later, I noticed that my credit card was charged $14.95, by dotcom. I called dotcom again. They said I signed up for a monthly subscription of Something that didn’t make sense. I told dotcom that i wanted to send back my bulbs for a refund. He then said, but the SD cards and your bulbs will work. I asked why they don’t tell you that upfront when purchasing product that I need SD cards. He said that some people already have cards. so they’re not always needed. When I asked where I can get an SD card that will work, without ordering through dotcom, he said that won’t work, as it takes a special size. So now I refer back to the comment he made about some people already having the SD cards. I said you’re lying and I’m sending bulbs back. I told him that I disputed $14.95 charge, and will dispute the $150 charge. He then said, I will connect you to returns. This was a recording that never was designed to answer with a live person or take your call.
I received the lights and installed them and they work for my purposes.
Then I start receiving unauthorized monthly charges $14.95 and emails stating my shipment is on its way. They automatically send you this unknowingly. Totally infuriating. Trying to make money on people not paying attention. I had to call customer service twice to get it canceled. We will see if I get my charges reimbursed and a email confirmation of cancellation and deletion of my contact information.