Booksi Reviews: Should you Book it or Not?

2. Never ever trust booksi,
   We had the worst experience with them.
   We booked an 80% off Black Friday package with them. but the next day one of their agents called my sister to confirm our booking. First they told her that we need to pay the same amount again upon our arrival to Cancun, Mexico as a hotel fee. That was the first red flag for us. Then they started asking a lot of questions about her job, her income, her marital status, if she has ever been married or divorced, if she has a copy of her marriage/ divorce agreement to show to the resort/hotel, if she has a boyfriend, partner or common law and they put her under pressure to answer those questions and they told my sister that this is part of their policy to ask clients those questions which was very wrong and suspicious for us. The second red flag. When my sister refused to answer all those nonsense questions, she was told by the agent that they would cancel our package with no refund. They were calling from different places in the world with different phone numbers. For us this company and what they do is a scam.
   Please be careful before sending them any money or personal information. You may pay a couple hundred more travelling with a legitimate and legal company but you make sure that you are safe.

4. we called customer service and confirmed our dates to cyrstal cancun a, but no confirmation emails. we called back one week prior to the vacation date, they said our dates were never confirmed. then they change us to Grand Oasis Palm, and charged us another $280. Then we received an email said our booking is not finalizing until you call this number. So we had to call again, but the customer service said they do not have such a hotel named Grand oasis Palm. We called the customer service many times, every time it’s about 20 minutes waiting, and getting nowhere

5. Are there any extra fees that we don’t k ow about ahead of time that we need to worry about? I am glad everything went well. So we have nothing to worry about? If we book through booksi

   1. A lot of time, they have daily hidden resources fees and time share presentations.

6. Booksi deals are definitely legitimate. My husband and I are newly weds and work in law enforcement, we don’t have a lot of vacation time so need to make it count. We saw the ad on Facebook for an adult only all inclusive in Punta Cana. We did some price shopping and found the price was less expensive however the catch is to get the savings you have to take a presentation during your stay. I convinced my husband to do it and it ended being a breeze – they just showed us how we could come back in the future at a lower rate with no presentation. We declined but still might go back as we loved Breathless and the all inclusive. We had private butler named Edgar that helped reserve our beach chairs and make all dinner reservations. Transportation is not included in the package, however the resort fees we paid cover the private limo – Edgar even met us at the airport. Definitely recommend the Catamaran snorkeling tour.

7. I’m more skeptical now, than before. And I am that trust but verify guy. In reading this positive reviews, I notice within the first 10, “Harry Wilson” and “Deepak Kemur”, write the EXACT review, word-for word. Now what are the odds of that????? Gonna pass, as this doesn’t seem kosher!

   1. The booking company cancelled my trip less than one month before my confirmed reservation because “the hotel will be undergoing renovations.” They refused to refund the money I had paid, and would only offer me a change in sites that included an additional $180 parking fee, or to cancel my booking and forfeit my $150 refundable deposit.
      I feel this is a breach of contract since they are the ones who cannot provide the trip they offered.

   2. ‘Nuff said! Thank you. I need not read more.

8. We booked a hotel, with” booksi.com,” advertisement on face book for Country Inn ( by Radisson) Gatlinburg, TN. 4 nites for $199 up to 4 people, breakfast buffet included. The normal rate is $197 PER NITE>> all contact is by terxt emai.. , I am sure the hotel is very reputable, but this booksi co, scares me. No confirmation on the room, JUST ON CREDIT CARD CHARGE>>>>The hotel had no reservation and never heard of “booksi” our booking companies had no knowledge of booksi. I have received 9 computer generated emails, of which NONE answered a question,, just a form type e-mail. I have made 3 phone calls,,,, on hold for 15 minutrs each,,, left a call back…. over a period of 3 days. no response to anything. Web site does not give a physical address or phone number, or founder etc.
   I had not seen mention of the necessity to attend some sales promotion deals, but others mention it in these reviews.

   1. we are having similar experience, we called customer service and booked our dates to cyrstal cancun, but no confirmation emails. we called back one week prior to the vacation date, they said our dates were never confirmed. then they change us to Grand Oasis Palm, and charged us another $280. Then we received an email said our booking is not finalizing until you call this number. So we had to call again, but the customer service said they do not have such a hotel named Grand oasis Palm. We called the customer service many times, every time it’s about 20 minutes waiting, and getting nowhere

9. We booked one of the deals, (paid$$$) then they never called to confirm so we sent email after email to get a response. Finally, they called to tell us the trip we booked and paid for was not available. so we upgraded to different hotel for 500$. the trip is in 3 weeks so we called the hotel and they have no reservation or anything about our booking. it is 100% a SCAM!! Don’t waste your money. If you already did, then get a refund ASAP!

   1. I was in processing my reservation that made me feel untrustworthy, I searched information when I hold the conversation on my phone , and read this forum. I asked booksi refund it, otherwise I will call my credit company. It looks like they refund the money on my account. But they still steal my information like driver license # and my address.

   2. Thanks for sharing so that the rest of us can be forewarned.

10. I was skeptical at first because I saw you had to take presentation but the savings so was to much to pass up so we are heading to Anaheim to take our 3 year old daughter to Disney land.

    1. So how did the trip go? Was booksi legit? The reservation worked out good and everything?

11. Are you all saying booksi or blue green are scamming…..or both??

12. I convinced my husband to purchase the Dreams Tulum all inclusive. We had a rough time getting through Covid so really looking forward to this trip in April. We compared to Expedia and definitely saving us $2000. Will let you know it all went!

    1. Please keep us posted. I am about to book the same trip for April.

    2. How did the trip go? Was everything legit with Booksi? Did you have any issues with getting your room? Was it all on the up and up?

    3. Hi was wondering did you do your trip yet ? If so how was your experience?

13. I don’t normally write reviews one way or another but I seen people complaining about the presentation even though it is on the Booksi web site. I don’t want to take the presentation either but I also don’t want to pay full price so to each their own.

14. We booked the Cyber Monday Multi Stay. We already made reservations for a ski trip in Loon Mountain NH for this February – excited as right on the mountain.

15. We just returned back from Aruba from our honeymoon. Everything was as promised at the Eagle resort and we can see why Eagle is Ranked in top 10 in the world – it was the most incredible, calm blue water with white sands that you can image.

    1. Clara
       Can you confirm,you were charged the discounted rate? I’m skeptical on booking in case they cancel our trip without refunding, as I’ve read in the above comments.
       Thank you for any insight u can share

    2. Are there any extra fees that we don’t k ow about ahead of time that we need to worry about? I am glad everything went well. So we have nothing to worry about? If we book through booksi

16. I don’t normally write reviews one way or another but I seen people complaining about the presentation even though it is on the Booksi web site. I don’t want to take the presentation either but I also don’t want to pay full price so to each their own.

17. I was a little hesitant at first because I saw you had to take a presentation but the savings so was too much for my husband to pass up. We are both high school teachers with 2 young kids so need to make our teaching/vacation dollars stretch far, we are booked to Wyndham Cancun during February break Booksi price was $1500 less than Expedia for the same hotel/same. Everything good so far will report back

    1. Howd it go??

    2. Would love to know how things went for you, we are thinking of booking.

    3. Sara, did everything go ok?

       1. No answer from Sarah!!

          Big Red Flag!!!!!!

18. I saw the special on Facebook and booked Savannah GA to go this Spring. The booking process was smooth and easy. The hotel is right in the historic district we love.

    1. How did the Booksi Co. stay that you booked in Savannah GA pan-out? Did you have any issues with the Embassy Suite that they are offering in their Booksi deal?

       1. There doesn’t seem to be anyone who has gone to Savannah ?? Not enough info to know if it’s a scam or legit ?? One site says stay away from this type of website !?

    2. Were you actually able to make a booking at the Embassy Suites in Savannah?

    3. Have you been there yet ? Is it legit ? I read yes and no ?? Which is it ??

19. My family went to Wyndam Grand Cancun. Most of the time we were belly up at the swim up pool bar enjoying music, entertainment, and more margaritas then I count – Javier the bartender was the best! We loved the all inclusive especially the sushi bar at the pool. The resort preview wasn’t bad either. We did it on our second day and we were done. We definitely saved $500.

20. Please have someone reach out me as the info regarding our site is not correct

    Thank you

21. I just booked it for Cancun last night (Black Friday). I tried to contact them several times via email to ask questions, but they would not call or email me back. I had bad feelings about this company and now I see that many people gave them bad ratings. I am canceling it right now with my cc company.

    1. Hi. Were you able to cancel with them? I was on the phone for an hour to try and cancel but they refused, and finally only gave my a partial refund.

       1. Dispute on the credit card.

22. STAY FAR, FAR AWAY FROM THEM. They are all about THEIR bottom line, and scam you in a second! They are NOT subject to the 24 hour consumer contract rule. and don’t give a Damm about their customers. Bait and switch!

    1. Agreed!!!

23. BEWARE … I came across a link to Booksi and it looked too good to be true (should have believed my intuition). Booked a trip to Myrtle Beach to try them out (it is only 2 hrs south of me). As others have said, it is impossible to reach a person. Any inquiries are via email and though they keep sending emails that they have received a request, are looking in to it – it takes many to get a solution. After putting in dates for travel, received an email that I must call a 844 number. This gets you to Monster.com – not the job site. A real live individual asks several questions including a credit check. Then you are asked, did you see that you must attend a Sales Presentation? Ours was for Bluegreen Vacations. I was told it would be 90-120 minutes. At the conversation end it was stated that there might be resort fees. Also you can only have one active vacation at a time.

    Vacation time rolls around – must first stop at the Bluegreen Welcome Center to pick up package. I was promised a king bedroom suite at the Crown Reef. The package indicate two queen beds and 3 people. The Bluegreen rep crossed out 3 to 2 and queen to king. Check-in at Crown Reef took almost an hour. BTW – resort fees & taxes were $238. The clerk tried to sell me a $40 per night insurance in case we broke anything. Since I declined it they too a $200 deposit to cover any probelms. Being on the beach was the only plus. I would not be caught dead in the gray water pools, thankfully brought my bedroom slippers, thankfully the floor was tile; beds OK, but overall it was creepy. We never used any of the resort amenities other than one towel exchange in three days. There is no housekeeping except before you arrive and when you leave.
    The presentation was at noon the next day -Monday. A sleazy salesman spoke for two+ hours before he turned us over to the closer. He said over and over – we ‘ care if you buy or not. We explained to the closer why we were not interested yet he detained us another 45 minutes.
    Never again will I use Booksi as most of the incredible value vacations require a presentation.

    1. Damn! I just booked a vacation to the exact place you wrote your review on! I’m going to cancel it and see if I can get my money back! Thanks

       1. Can you please let me know if you could cancel and how?
          I am trying to cancel mine, and they (844 number people) keep saying that I can not cancel – well, the terms and conditions says the deal can be canceled within 14 days of purchase. Need help.

       2. Would you let me know how the cancellation went please? I also booked a vacation with them, should have known it was too good to be true by the sounds of it.
          Thanks for any information you can supply.

       3. They won’t let you cancel. I just tried for over an hour. I asked fir the supervisor, she said she was. Scam.

    2. I would sleep in the street before I would deal with Bluegreen……crooks

24. I pre-paid a trip to Savannah. I got no communication or confirmation from them nor instructions on how to book. Now I’m afraid maybe I got scammed. I want to go cuz I love Savannah but I don’t even know how to book or if they just took my money

    1. I just also tried to book for Savannah, but instead of the $199 my card was charged $499, luckily the bank asked for my approval and declined it, I may have accidentally clicked on something, I don’t think I m going to book

       1. My family of 3 just came back from Wyndam Grand Cancun book through through Booksi / really Monster Reservation Group – its LEGIT with terms and conditions. If you are okay with them then you will have no problems. My trip was great and great food. All inclusive food!! Gorgeous beach! No complaints. Even the sales presentation was a pleasure- almost brought it. Below is my reveiw and you decide if it is worth it for you.

          This program works like this:
          Prepaid Discounted Vackage Package with 18 months to use it. Next, if something happens where you cannot go or hotel cancels due to renovation/natural disasters etc.. it is a CREDIT on the account to be used for something another trip.

          Alot of hotels/airlines/Booking.com sites or similar sites offers either offer full refunds within a certain # of days ( Airbnb comes to mind) or they provide CREDITS like airlines.

          With Booksi/Monster- the are acting as your agents- they book on your behalf and cannot FULLY CONFIRM without the hotel providing the confirmation first.

          Here is the problem – because it is prepaid- and you asked for the dates – and it is not available- you freak out a start to think it’s a scam like I did at first.

          Here’s what I did- I reached out to Booksi/ asked for my dates to see if it’s available. The must have reached out to Wyndam because they screen shot me the month/date that I needed and it showed available. Then I booked it.

          Now- the advertised cost was $399 ( with a 90 to 120 minute presentation required) add the taxes, fees, insurance, credit card interchange fees etc…) for the hotel and Booksi- came to about $700 ( I know seems alot) – then they offered the “White Glove Service” that is optional but the way they explained it Ifelt like I’m so far into this already what’s another $99. Still a great deal. $800 for 3 people. Average night for.this hotel is $350 per person. This was a 6 day 5 night trip.

          So, I go there, service was great!! I even booked an Xplor Trip with the tour guide at the hotel which was cheaper than booking online because it was day of. Worth it.

          My suggestion- know when you are going before signing up. I was planning a Spring Break trip so I had specific dates
          already. Great if your flexible. Ask about availability of your dates before booking. This deal is for 2 adults and 2 kids under 12 – there may be an upcharge for teenagers.

    2. We just booked the same trip and are waiting for a call back from Booksi. Can you tell me how your experience turned out?

25. Just joined & set a trip to Savanah, ga. I tried to update my account information and it is not working.
    I tried to contact customer service and I received a way to get into my account, but the link is NOT TAKING ME THERE.
    I AM BEING REDIRECTED TO BOOK A TRIP !!
    I ALREADY HAVE. I WANT TO CHANGE MY CREDIT CARD INFORMATION AND I CANNOT.
    NOT HAPPY ABOUT NOT BEING ABLE TO SPEAK TO A LIVE REPRESENTATIVE.
    THIS IS NOT WHAT I SIGNED UP FOR. Very shady website.

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