Dotmalls Sandals Reviews: Relieve and Sothe Orthotic Sandals For Women’s or Dotmalls.com is Scam?

Overall Rating
40
Product Quality
60%
Prices
30%
Shipping Policy
30%
Return Policy
40%
Support
40%

About Dotmalls Sandals

Dotmalls.com is a website that sells women’s orthotic sandals, designed to relieve common causes of heel and knee pain. Founded in January 2021, the brand is still relatively new on the market, and has not yet received any reviews or ratings from customers. However, based on its design and features, it seems that dotmalls sandals could be a good option for women looking for comfortable, high-quality shoes.

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PROS:

  • Ultra-comfortable design.
  • Relieves common causes of heel and knee pain.
  • High-quality materials and construction.
  • Secure website with SSL certificate.
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CONS:

  • Price is not listed on the website.
  • No shipping or return policy listed on the website.
  • No contact information available.
  • Low site traffic, which may indicate low brand popularity.
  • No customer reviews or ratings available online.

Are Dotmalls Sandals Legit or Scam?

is dotmalls sandals legit-or-scam

In this dotmalls review, let’s take a look at the brand’s legitimacy by looking at their website, social media presence, customer reviews, and trustworthiness scores.

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What is the Product Quality?

The Dotmalls website does not currently have any product listings, so it is difficult to assess the quality of their products. However, based on the information available on the home page, it seems that Dotmalls sandals are made of high-quality materials and construction, and are designed to relieve common causes of heel pain and knee pain.

Are the Prices Reasonable?

The price of dotmalls sandals is not listed on the website, and the shopping cart is not working. This makes it difficult to assess whether or not the prices are reasonable.

Is There A Good Shipping Policy?

There is no shipping policy listed on the Dotmalls website. This makes it difficult to assess whether or not the company offers a good shipping policy.

Is There a Hassle-Free Return Policy?

There is no return or refund policy listed on the Dotmalls website. This makes it difficult to assess whether or not the company offers a hassle-free return policy.

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The Dotmalls brand does not seem to be very popular at this time. The brand has no social media presence and low site traffic, which may indicate that the brand is not yet well-known.

What are the Payment Options?

The Dotmalls website does not currently have a working shopping cart, so it is difficult to assess what payment options are available. This is a red flag for buyers, as it indicates that the site is not secure and may be a scam.

What is the Website Quality?

dotmalls.com sandals shoes

The website quality is bad, as it does not have a professional design and the buy button link does not work. Furthermore, there are no items listed on the website except for a piece of sandal information and its features on the home page. This makes it difficult to know what the prices are and if they are worth buying.

Is Website Secure?

The Dotmalls website is secure, as it has an SSL certificate. However, the buy button link does not work, which may indicate that the website is not safe to use.

Is the Brand Registered?

The Dotmalls brand is not registered with the Better Business Bureau (BBB), which may indicate that it is a new brand.

Who is the Founder?

The founder of Dotmalls is not listed on the website. This brand is suspicious and may be a scam.

Who is the Domain Registrar and Date?

The domain registrar for this store is Godaddy and the domain was registered on January 16, 2021.

Is The Address Real?

The address listed on the website is Unit 04 7/f, Bright Way Towner, No 33 Mong Kok Road, Kowloon, HK. The address looks real but the brand is based in Hong Kong. As the brand is new and no customer reviews are available, we cannot say for sure if the address is real or not.

How to Contact?

The only way to contact Dotmalls is via email at support@dotmalls.com. This is a red flag as the brand does not provide any other contact information on their website, which makes it difficult for buyers and customers to reach out if they have questions or concerns. We recommend that shoppers avoid buying from dotmalls due to the lack of transparency and potential scam. If you are looking for a reputable online sandal retailer, we recommend checking out other well-established brands like Zappos or Nike instead.

How is the Customer Service?

Based on the dotmalls website, it seems that their customer service is not the best. This is because there is no phone number or live chat feature available on the site. The only way to contact them is via email, and they have not responded to any customer reviews or questions yet. This makes it difficult to assess how good their customer service is.

What are the Ratings on Other Platforms?

Dotmalls sandals do not have any ratings or reviews on other platforms like TrustPilot or SiteJabber. This indicates that the brand is not popular and maybe a scam. We recommend avoiding dotmalls sandals and choosing a more reputable brand instead.​

What are The Customer Reviews?

There are no customer reviews available for dotmalls sandals. This is because the brand is new and not yet popular. We recommend avoiding dotmalls sandals and choosing a more reputable brand instead.​

Are There Any Promotions or Sales?

The Dotmalls website does not currently have any promotions or sales going on. This is not surprising, as the brand is new and not yet well-known. We recommend avoiding dotmalls sandals and choosing a more reputable brand instead.​

Should You Order Sandal From Dotmalls.com? (Conclusion)

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Based on our research, we do not recommend ordering sandals from dotmalls.com. This is because the website is new, the quality is poor, and there are no customer reviews available. Furthermore, the buy button link on the site does not work, which indicates that the website may not be secure. If you are looking for a reputable online sandal retailer, we recommend checking out other well-established brands.

Please keep in mind that we only assess a brand’s worth based on its online presence and popularity on social media. If you are a real buyer, please leave your feedback below to assist others.

22 Reviews

  1. Bought in every color in a week moment. Same story about shipping costs to return to China. I felt guilty doing it but I donated them hoping they might benefit someone with out any shoes.

  2. I ordered 4 pairs of sandals. And to my disappointment, they are too small. I have emailed the company for a returned because when I received the package there was No receipt, no address, I paperwork at all that came with the Sandals. I have emailed the company twice requesting a return address. Nothing! I am out of close to $100 and 4 pairs of sandals! What a damn ripoff! I am so upset that this company can just take my money and not respond back! I will get on every social media Platform and write a review warning people of the Horrible disregard of customer service that this company displays! They don’t even have a address on their website! That should have been a Red Flag but assuming that this company would send a receipt along with the package is too much like doing the right thing because the only thing this company did was send Not true to size sandals and take my money!

  3. purchased two pairs from other websites but were shipped via dotmall. one pair was not wide enough. these were sent from a usa address but was told i have to return to china. as it would cost $50 or more return shipping they said they would give me a $15 refund. BIG RIP OFF!!!!!! the return policy on the shoes said 100 percent returnable. just convieniently forgot to mention the cost. i took the $15 and gave the shoes to my neighber who wears same size but not as wide a foot. oh, and like someone else has mentioned they stunk of chemicals out of the bag. HAD TO AIR THEM OUT. beware ordering anything from a chinese company. this happened to me with a blouse ordered on amazon with only an exchange being offered.

  4. I ordered three pairs of these scandals. Have not received order. It have been 8 days. I received a notice via e-mail from a shipping Company informing me, I owe additional shipping charges of $1.95 to name, Express asking for payment information. It was a totally illegitimate page with red funny looking letters. They stated that they were holding a package for me. I answered back to have Dotmall, contact me, because shipping was suppose to be free. Immediately, they sent me another illegitimate payment request for $ 1.99 shipping stating that it was the “Last Notice.” This was two different shipping Companies and two different amounts. They
    wanted my shipping address and credit card payment information, Again. After reading these reviews, I am calling my credit card Company to cancel this order. In my opinion, Dotmall is a SCAM. The Express Mail shipping request for payment was not from the U.S. Dotmall is Iligitimate and should be investigated. This foreign shipping SCAM have to be connected to Dotmall.

  5. Thank You all.
    I ordered two pairs yesterday. I will be canceling and advising my bank and Mastercard.
    Also, they showed the price in Canadian currency but the invoice was U.S. currency. I thought well, they might be worth it if they are great quality as advertised. But after reading the comments here, no way. CHINA!

  6. Well, it a moment of pure foolishness…I fell for something too good to be true. I ordered a pair of sandals on 7/17 and received them on 7/28. For $49.98, I got a cheap pair of plastic sandals. Yes, they are cute–but I have not worn them out and I guarantee they will not last for a month. Additionally, the bottom is very slippery and I’m sure will be made worse on certain surfaces, especially if wet. This is my fault…I KNOW better than following for hype on the internet…yet I did. These shoes are not worth more than $10 in material…probably much less. I hope if someone is reading this before purchase that they do not make the same mistake.

    1. Oh my…….i can’t believe I ordered 2 pair of sandals! I have not received yet (it’s been awhile) but if I had known being shipped from China would not have purchased! Welp…..there goes $66 down the dam drain!! Uuugghhhh 😡

  7. I ordered my sandles on July 5th, 2022 I just received them today July 21, 2022. Although they don’t look like the picture I am wearing them and they are very, very Comfortable. I can’t wait for my other pair to come. I ordered 4 pairs. I just pray everyone gets what they paid for. I give the sandles 4 Stars

  8. Cheap crappy shoes received. They wanted to give $15 refund since it cost $70 to ship it back. I made a consumer complaint on e-commerce. This company should close down!!! So upset!!

    1. Same thing happened to me!! I been goin back and forth with them and now say they’ll refund the max of $25! I paid 44.99 plus 10.99 shipping and handling NOT $70 like they said to mail back. Return address was out of Illinois!!!!! So who can we report this too that will do something??? I’m furious!!!!

      1. Hi Connie, What was your end result? What was the return address?
        Where and how can more people complain?
        Thank You

  9. Ordered these direct from an online site for $49.98. They are cheap plastic. Nothing good about them and look nothing like the picture or description. No way they were designed by a podiatrist!! This company should be banned from doing business in the United States. They also have a toxic smell. To return for a refund cost more than they cost!!

  10. 1) When I ordered I didn’t receive a confirmation of my order.
    2) I paid extra to have the shoes shipped faster so that I could take the 2 pairs I ordered on vacation
    3) Vacation came and went and still no shoes – So I sent them an email asking to cancel my order
    4) Shipping shoe statue, they tell me by reply email that my shoes have already shipped
    5) I receive the shoes and they smell like chemicals, gag it’s TERRIBLE, plus the shoes are cheap and very UGLY
    6) I email asking to return the shoes
    7) 1 week later I get a reply that I can return to CHINA and shipping will cost $50-$80 or I can keep them and they will refund me $15.
    8) so I guess I keep my 2 pair of chemical smelling, CHEAP, UGLY, POOR QUALITY SHOE

  11. I just received two pair of “comfy orthopedic sandals” I ordered from Dotmall. I paid $73.98 including shipping. I just received them today. Eighteen days after ordering. HUGE DISAPPOINTMENT! They are a very poor, inferior quality. They are not representative of the photos. They smell from using toxic chemicals. Instead of leather uppers they are a cheap plastic foam. Instead of a soft cork insole they are a hard plastic insole, a hideous yellow with brown paint spackles apparently trying to represent cork. The soles of the sandals are a very cheap hard plastic, not supportive at all and very slippery. I would not wear these sandals out in public. They are worth about $4 per pair. I would not order from this company. I would avoid it at all costs. They are a definite SCAM. They are out of China. Save your money and buy in the USA!!!

  12. just received the 2 pair of sandals i ordered. one pair damaged , both poor quality. will try to return ,but will alert my credit card company. beware!

    1. I just received the same sandals. Aside from not fitting, they are cheap crap & are nothing like the picture. What a ripoff. Now I have to deal with PayPal

  13. It is a Scam! BUYER BEWARE! I am in the process of trying to get reimbursed and reporting to PayPal, who processed my payment. I bought 2 pairs of orthotic sandals May 1, 2022, via Facebook, and received a cheap, inferior quality pair of sandals (they smelled toxic due to “off-gases” of the materials used in the shoe substitutes) which took 21 days to reach me. I did send an email that I found which was semi-apologetic and offered $8 (if I wanted to accept in lieu of ‘the cost and inconvenience’ of sending back to their warehouse ; an address in China was given). They said they had 30 day policy and would refund if they received the product. I wrote back that those options were unacceptable and confronted the fraudulent transaction and requested full refund. Also advised that I was submitting a claim against them, via PayPal.

  14. I ordered sandals paid $49.98, it said order confirmed. yet no email was sent. I contacted support@dotmalls.com and
    I did receive a response, they apologize for the delay, due to many orders they received. However, It has now been about 2 weeks since my order and I still have no confirmation of shipping or anything. I am worried I have been scammed. I wish Facebook would vet their sellers better.

    1. Judy Johnson on May 12 2022 I ordered 1 pair orthopedic sandals from the website and still haven’t received my sandals or even heard from this site. Can you please return my money! I was reading on this site where it could be scam. Been 2 weeks!

    2. I just purchased three pairs of sandals and I hope that you’re going to be legit I have already reported this to my bank account and I’m going to give you until June 2 before I file fraudulent action.

      I hope you’re legit because I was reading your reviews and they’re not very nice and I wish I would’ve checked you out before I purchased my three pairs of sandals.

      I like the sandals but if I do not receive them by June 2 I will be going After you with my bank to cancel my order and be refunded and on top you charged me for PayPal $2.75 when I never use PayPal .

      The same way you don’t like to be ripped off I do not appreciate that you’re ripping people off after they paid for your merchandise. I will see you on June 2, 2022…

      Thank you Mildred Martínez
      Sent from my iPhone

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